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  1. Clive Morgan

    6920 ACD able

    Hi Guys, Please help me, I have a Mitel 6920 which I would like to configure as an ACD phone to enable agents to log in and out. It is not a case of ticking the box like you do for the 52xx/53xx phones. According to the Mitel leaflet on the phone it is ACD capable but I can not find any...

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