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  • Users: Mellonman
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  1. Mellonman

    CM Dial by Name Vector route-to name doesn't work on all

    I found an old thread that started off asking this question for only two names and never really addressed the issue when it was over. Has anyone seen a dial by name vector where approximately half the name transfers work and half do not? I don't see any consistent differences between the...
  2. Mellonman

    CM 8.1 Outbound dialing setup digits are wrong

    I have a single station who dials any 305 area code 10 or 11 digits and the trace shows me the 305 area is in setup digits twice. This is an agent dialing. I can dial from a similar agent id/station to 305 area code and it does not replicate the issue. I can't find anywhere in CM programming...
  3. Mellonman

    Avaya IX Messaging Migration from AAM

    I am interested in finding documentation for migrating mailboxes from either AAM, CMM, or MM to the new Avaya IX Messaging application. Is there a clear path for this migration? All I can find is one for Call Pilot to IX Messaging.
  4. Mellonman

    Attendant programming help needed for MAS

    Hello all, I can't find documentation that tells me how the attendant can be programmed in the MAS for call transfers back to the pbx when the attendant says, "if you know your party's extension you may dial it now". Someone else programmed this machine a long time ago and I have never...

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