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  • Users: AndrewTech
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  1. AndrewTech

    Where to sell old equipment

    I'm looking for suggestions on where to sell old Mitel 2000 and 200 cards. My employer has A LOT of pnode and bay cards that we aren't using and don't need. Whether they all work or not is an excellent question. We are hoping to sell them to some place that might be able to refurb and resell the...
  2. AndrewTech

    Any suggestions on SIP configurations? AT&T Flexreach with MBG

    We will be putting AT&T flexreach SIP trunks on a Mitel Border Gateway. I have downloaded the configuration guides from Mitel and looked them over several times. Does anyone know of any quirks i need be aware of when setting this up? Anything you've found that the book might have left out?
  3. AndrewTech

    Grandstream timing out

    We have deployed various model Grand Stream ATA's on customer site. We need toknow if the is a timer or option to prevent the ata from timing out. The problem is we have the FXS ports and connected. after a period of 5-10 minutes, any calls made to the ports go RNA. how do i stop this from...
  4. AndrewTech

    Toshiba IPEdge WatchGuard SIP Trunk Issues

    OK Network guru's, i really need some guidance on this one. Setting up Toshiba IP Edge 1.7.1 F/W build for SIP trunks. Trunks come from provider on a block of 3 IP addresses, run through a WatchGuard XTM series firewall. No other equipment between the firewall and the network switch. Any...
  5. AndrewTech

    Voicemail Resiliency on 3300

    Despite putting network server information in, I can't seem to get voicemail to work on my backup system. I have the ports turned on, no port numbers setup. I figure i'm going to have to setup the port range numbers on the 2nd switch manually, is there anything else i need to get my mailboxes...
  6. AndrewTech

    Dumb Question on Toshiba IPEdge

    Customer needs to rerecord Auto Attendant on IPedge. I remember that using department groups, the prompt numbers are 3 digits. (101, 111, 121, etc....) This customer is using script prompts for the recordings. Are the scripts prompt numbers supposed to be 2 digits? My test system wouldn't let me...
  7. AndrewTech

    Inbound number is known scammer. How do I block inbound calls from a single number?

    I'm pretty sure this can't be done, but i'm doing my due diligence. We have been contacted to ask if we can block calls inbound from a single number. 3300 MCD running 8.0 with PRI trunks. PRI carrier can't do anything about it. I know i have some options for inward calling party modifications...
  8. AndrewTech

    Need phones to ring on Aspire system

    Customer of ours has NEC Aspire. I don't know any more than that regarding system config. I know that we cannot access it via PCPro or web Pro. According to my coworker, the only way to setup programming is via the phones themselves. My coworker setup 2 phones for them. Customer is saying that...
  9. AndrewTech

    Sip trunking not working through WatchGuard Firewalls

    OK, here's a brain teaser. Mitel 3300 on ver 8. 50 IP phones on 2 different subnets. System is hooked to a PRI circuit for trunking. Users have desk phones and some are multi device twinning to a cell phone. Router exists at both buildings. Both routers are WatchGuard. Main router is a Firebox...
  10. AndrewTech

    Programming Feature keys on a 6940 phone

    Several of our office girls have the new 6940 touchscreen phones. They want to be able to press and hold on of the blank key spaces and set it up as a speed call. They don't want to have to call I.T. every time they need a key changed. User guide says that you can program feature keys on the...
  11. AndrewTech

    Alert DN is invalid for resilient ACD failover

    Working on setting up resilient failover from my main MCD to a virtual controller. My ACD skill group has alert DN numbers that are currently programmed as analog extensions. I know i have to convert them somehow to get the second element to sync without SDS errors but i'm not quite sure how to...
  12. AndrewTech

    T1 PRI Programming

    Mitel 3300 MXe III controller with T1/E1 module card installed. version 6 software. Wanting to know if the ports on a single module can be programmed separately. I.E. Port 1 is programmed to operate as a T1 Pri where as port 2 is programmed to operate as a straight T1.
  13. AndrewTech

    Toshiba GVPH CallerID question

    Recently went to a customer location. Toshiba CIX 40 with GVPH voicemail card. Caller ID is passing through the system and is displaying as it should. When a call is transferred from the auto attendant to an extension, the phone shows 250(VM pilot number) calling, the user picks up the phone...

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