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Hello everyone, hope you are all well. I have a quick question on enabling and disabling a message in VMPro. Essentially, I have a menu for IT that gives the caller certain options. I want to add a generic blank menu prior to the main menu that I can short code dial in and record a message when...

Hey everyone, I am running into an issue with creating a working short code to enable/disable Outgoing Call Bar I have a short code that looks like this: Code: *40 Feature: Outgoing Call Bar On Telephone Number: N This code works on the local phone, but I need to be able to do it on another...

Hello everyone, I have a question that Avaya can't seem to come up with an answer for. I have server edition IP Office on 9.0. I have one user at another site that needs to have her individual caller ID display when she calls out. The gateway is connected back to our primary site via IP trunks...

Hey everyone, for the life of me I cannot get Whisper page to work in IPOffice. We have server addition with 9608 IP Phones. Per the recommendation on another post, I created a hunt group, added the user I want to Whisper to and made sure "can intrude" is selected under my user and "can be...

Hey everyone, I was hoping to get some insight into tags in Avaya Voicemail Pro. Just purchased Xima Chroncicall and the manager wants a report based on tags. Easy enough in IP Office Manager as I can get a tag added onto an incoming call route. However, she wants numbers on the options selected...