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Hello, A user asked me if I could change the number of rings on his desk phone before the phone forwards to voicemail. I think its at 6 now would like it to be 4. Is there anyway to accomplish this from the MOC terminal? System is: 2000 IVS/IVS2/IPS.

Hello, I was wondering if it is possible to have one of the Switchboard DSS console keys program to ring to an outside number. I know command code to use but when I enter the number I get invalid data error. I'm assuming because it's looking for the number I entered in a pool of all of our...

Hello, We have a receptionist who has a switchboard in front of her and I need to make changes to it for her. I can't seem to find the command code to configure the switchboard in the manual. Can anyone here point me in the right direction? thanks, Skylar

Hello, I had an end user ask me if there was anyway I can get call logs for our phone system. I am new to this system but I know it's a PBX System and we use Matworx for programming. Is there anyway to get a log of incoming calls to a specific number? Thanks in advance for your help

Hello All, We have a server here that I can remote manage everyone's voicemail box. I'm trying to login to the NEAXmail ad-40 on our voicemail server. I know the username but I do not know the security code. Is there anyway to reset it or is there a default one? thanks, Skylar

Hello all, i have a user's phone (Dterm Series E NEC) that won't ring to voicemail. It just rings until he picks up or the caller hangs up. I'm new to PBX systems, I just started at this company and no one here knows anything about it. Is this something I can do from the server or set from the...

Hello, I recently started at a new job and the plant uses D term series e NEC phones. One of the phones is not ringing, I can see the call come in and the LED blinks when it does but there is no volume. I have adjusted the volume of the ring tone and it is all the way. When I change the ring...