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  1. Diya Freahat

    ACCS-CCMA 503 service unavailable

    503 service unavailable error in web page and the CCMA_DefaultAppPool service in IIS Application pool is stopped when attempting to access CCMA web page please advise
  2. Diya Freahat

    ACCS patches

    Where can I find the following patches: CCCC - AvayaCC_CCCC_7.1.2.2.2 CCLM - AvayaCC_CCLM_7.1.2.2.1 Which are mentioned herewith: https://support.avaya.com/css/public/documents/101090099
  3. Diya Freahat

    IP office server edition time 12 hour format

    Server edition R11.1 centos7 currently displaying the time in 24 hour format. I need to set the time format to use 12 hour(AM/PM) Please advise
  4. Diya Freahat

    SIP trunk - no audio

    I have a sip trunk configured with a sip provider in IP Office v2 R11.1 behind a Meraki firewall No signal issues for incoming and outgoing calls, but no audio in both directions when answering call, and system status shows 100% packet loss with media IP even though there is a ping from IPO I...
  5. Diya Freahat

    Avatar image on vantage

    The full avatar appears as it should in the ringtone notification on vantage But it doesn't look as full as it should after answering and while talking Is there a solution to this?
  6. Diya Freahat

    called name between avaya I P office & CUCM via SIP trunk

    When dial extension from IPO users to cisco cucm users via SIP, IPO users can see called number and name for cisco users on avaya phones but When dial extension from CUCM users to IPO users, Cisco users see called number without name for IPO users on cisco phones Is this problem from IPO or CUCM
  7. Diya Freahat

    IPO doesn’t send called name to CUCM via SIP trunk

    When dial extension from IPO users to cisco cucm users via SIP, IPO users can see called number and name for cisco users on avaya phones but When dial extension from CUCM users to IPO users, Cisco users see called number without name for IPO users on cisco phones Is this problem from IPO or...
  8. Diya Freahat

    Contact/Call log

    IP office automatically dials the last number from contact/ call log when user lift the headset /press the speaker button before choosing any number How can i disable the automatically dial feature when lift the headset
  9. Diya Freahat

    No missed call logs in communicator history

    IP office 9.1 communicator 2.0.3.79 Communicator doesn't show the missed calls in history Anyone have an idea how to fix/trace this issue Thanks in advance

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