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Hi, I have a nortel 3x8 dr5.1 that we recently installed an ata2 on for a cordless. The system also has a flash voicemail on it. When calls come in on either line, the ccr tree answers the call, when 1 is pressed you get an info message of hours, etc. When 2 is pressed, it transfers to ext 24...

Hi, I don’t normally work on lg systems, but a customer has one on site and there are no supporting vendors within a few hundred miles. The reception phone has a co number for a different part of the business, while two other extensions (ext 111&112) have a separate co line that rings directly...

Customer recently had a new call pilot 100 version 6.1 installed on a cics. It's powered by a ups. Twice now it's lost all its programming and had to be reset up from scratch. This last time there was a power outage for about 2 hours, but that and the phone system are on the same ups, and the...

Hi, we recently hooked up a customers startalk flash to their existing Nortel 3x8 with dr5 software. Set everything up and when calling in while the first line in use, the second line gives the caller a fax sound when calling in. We are using auto attendant and not the ccr tree. We've tried...