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Hi Need some help in confuguring on demand customer receipt in Simphony. I have configured "On demand customer receipts" in RVC parameters , and a touch screen button added to print receipts. This is working for normal transactions as the receipt will not print by default if closed by any...

Hi Greatly appreciate some help/direction on the below challenge we have with Simphony 19 version. We have some estates in Simphony cloud with automatic End Of Day configured at a scheduled time 2 AM. Due to auto end of day , there is no validation in place if there are any open checks...

Hi All Need some advise on an error we are receiving with Simphony 19.3 property with QSR integration. We are using QSR for kitchen orders with an extensibility added in Simphony EMC. There is a strange problem that random orders are missing to appear in QSR . There is no specific pattern to...

Hi All Need some advise on an error we are receiving with Simphony 19.3 property with QSR integration. We are using QSR for kitchen orders with an extensibility added in Simphony EMC. There is a strange problem that random orders are missing to appear in QSR . There is no specific pattern to...

Hi Need help with VOID a condiment in micros 3700 4.9 version. Is it possible to set privilege to void a condiment. The condiments can be void without approval from manager which seems a risk. The cashier cannot void a menu item but can void a condiment. He/she has no privilege set in void...

Hi All Need some advise on a scenario in Micros RES 3700. We are looking to capture customer name to be part of transaction and print on a kitchen printer. Is there a way this can be possible. We are in QSR mode operations. Please help. Thanks Deepu

Dear ALl We are facing an issue with Toshiba E-70 POS , the MSR not reading anything with RES 5.6 . The driver is Opos driver. The same configuration works with RES 5.5 . Is there any restriction with 5.6 Please can someone help Thanks Deepu

Hi Please help for Micros 4.9 the transaction total not showing in customer display. If there are two items in the check , the customer display shows last item and the total also the price of last item , not the total of Item 1 + item 2. Can someone help. Thanks Deepu

Hi Micros Experts Have a query on Check header and Trailer ,as there is a limitation of 6 lines in Micros 3700, can the header and trailer be configured with a SIM/ISL file with the header, trailer data in ISL text . Please help on hnow to configure this. Thanks Deepu

Hi We have migrated our RES 4.9 MR7 database to RES 5.5 . There are some tender media where reference required requires a card swipe. This functionality works fine in 4.9 , but when upgraded to 5.5 , the card swipe stops working , and need to enter the details manually in keypad. Can anyone...

Hi I am trying to upgrade 4.9 RES to 5.5 , the database upgraded and runs without any error. When trying to install an interface setup which is already working in RES 4.9 into RES 5.5 , attached error pops up. I assume the user ID /password encrypted in the interface development not matching...