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  1. Tickets Away

    Toshiba Strata Forum

    Hello, I am not sure if I am in the correct forum. I have a remote client that needs to disable their auto attendant for lines 1,2,3 and the docs I found did not help. Is this the correct forum? Thank you
  2. Tickets Away

    BCM 400 Dip Switch settings

    I read the docs on this but it is a little confusing because of the old SW versions. I have a BCM 400 with 4.0 with 2 hard drives. SW and I am installing the following just in the main cabinet and I am not able to get the dip switches set properly. Does anyone know what they should be for...
  3. Tickets Away

    Swap power supply

    I can't find any docs on this. Does anyone know if I can use a BCM 1000 power supply to replace the universal power supply on a BCM 400 cabinet. This is the cabinet that has only a single power supply and single fan. Thank you
  4. Tickets Away

    Debug tool program

    Is there a link to download the debug tool for IP office 500 it is not in the knowledge base.
  5. Tickets Away

    Hot Desking on BCM50 digital sets

    Is Hot Desking available on a BCM50 or BCM400/450 6.0 using a digital T7316e handset? Is see reference to IP using Feature *999 sets but not digital sets
  6. Tickets Away

    DTMF Digital sets distorted

    I am having an unusual problem on an IPO 500v2 9.0 with 1 16 port DS expansion. I am using 5410 digital sets and most not al but most have distorted DTMF when dialing. Calls always go through internally and externally but the tones are distorted and also very low. I have this problem with the...
  7. Tickets Away

    Voice Mail to Email using Gmail

    Hi I have looked at several posts and not able to find a current way to do this on an IP Office 500v2 v9 there is no server emails are sent via Gmail. Several of the instructions are pretty old going back to IPO R5. Some suggest installing Stunnel which I did but could not get it it work. Is...
  8. Tickets Away

    MICS 6.1 Hunt Group to next button on each DN

    Hello, I have 4 DN's that I set up a hunt group to handle very busy calls in a little call center. I set up calls to OVERFLOW after 15 seconds from HG 5501 to HG 5502 and then to HG 5503 and then back to HG 5501. This all works ok but when an agent is on a call and another call comes in the...

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