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  1. Opie the Phoneman

    9608 G will not clear

    I have a used avaya model 9608GD03B, application files 7.1.13.0.4, backup App file 7.1.3.0.11. I am connecting it to an Avaya IP office 500 with release 9.0.12.0. The phone does not have the default login and password. I can get into the craft menu after the reboot completes. How can I force...
  2. Opie the Phoneman

    Flashing Green light on Analog Expansion module for Avaya IP office Vers 8.1.95

    I have an analog expansion module connected to my Avaya IP office 500 V2, that is running 8.1.95. I have tried to reboot the control unit several times after having all three expansion modules powered up. Expansion modules one and two come up and are active on the IP office. Expansion module...
  3. Opie the Phoneman

    What it the PTRS number? How di I find it?

    I see in a previous thread: https://www.tek-tips.com/viewthread.cfm?qid=1705308 The following Analog test procedure. I have a set enabled for a maintenance set. I try a couple of different DN's but don't seem to find the PTRS DN. What is the PTRS DN? Where Do I find or provision a PTRS? LD...
  4. Opie the Phoneman

    Composite clock error?

    I have a: VERSION 3621 System type is - Communication Server 1000M MG/CP PIV CP PIV - Pentium M 1.1 GHz RELEASE 7 ISSUE 50 Q + IDLE_SET_DISPLAY NORTE I am seeing some, CC STATUS, RESTART ACK, 2ND T303 TIMEOUT messages on my DCH XX MSG log. When I monitor my DCH in LD 96 I see several of...
  5. Opie the Phoneman

    DCH counter 27 number of times owner receiver busy condition was entered

    Ladies and Gentlemen, I have a CS1000 VERSION 3621 System type is - Communication Server 1000M MG/CP PIV CP PIV - Pentium M 1.1 GHz RELEASE 7 ISSUE 50 Q + IDLE_SET_DISPLAY NORTEL I have the occasional, DCH: XX MSG LOG INDICATION TIME: 8:00:00 so I Plog the DCH in LD 96: DCH: XX MAINT...
  6. Opie the Phoneman

    Which PEP/patches/version took care of AUD014?

    Ladies and Gentlemen, I have a Nortel system: RELEASE 7 ISSUE 50 Q + IDLE_SET_DISPLAY NORTEL DepList 1: core Issue: 01(created: 2017-01-05 12:22:48 (est)) MDP>LAST SUCCESSFUL MDP REFRESH :2017-01-06 23:07:30(Local Time) MDP>USING DEPLIST ZIP FILE DOWNLOADED :2017-01-05 12:22:48(est) SYSTEM...
  7. Opie the Phoneman

    Norstar Manager 3.5

    thread799-1770243 - did not have a link. I recently found Norstar Manager 3.5 on this site: https://support.avaya.com/downloads/download-details.action?contentId=C2010110317412819647624&productId=P0858 I am an Avaya partner and have an Avaya Login. I also tried...
  8. Opie the Phoneman

    Blocking caller id single user

    Wiring Closet, I have a J169 phone running 4.0.4.0.10 Firmware. It is connected to an Avaya IP office 500 v2 that is running 11.0.4.1.13 build 1. There is a similar threat, "Blocking caller id thread940-1460417" I have tried inhibiting and then allowing caller ID for one user on my system...
  9. Opie the Phoneman

    A J169 resets to system volume after each call with an amplified profile.

    I have a J169 phone running 4.0.4.0.10 Firmware. It is connected to an Avaya IP office 500 v2 that is running 11.0.4.1.13 build 1. The customer has the amplified handset profile enabled on the phone. I see when the user turns up the volume on their current call, when they disconnect that...
  10. Opie the Phoneman

    Intermittent call release failures

    I have an avaya IP office system with 10. 1. 0. 3.0 built to software. This system has embedded voicemail. I am having problems with intermittent call disconnect failures. The system has only three trunks. Occasionally all three lines will be seized. customer will be presented with waiting for...
  11. Opie the Phoneman

    Avaya IP office and Analog Trunks

    Hello Wiring Closet, I am trying to find the specifications for analog trunks that interface with an analog trunk card V2 (700503164) or a Combo card (700504556). Where can I find the documentation that states how many volts both idle and seized, mA of current, etc? I just want to have...
  12. Opie the Phoneman

    Hold Timeout Notification (ring)

    I am asking about an Avaya IP office release 11.0.4.1. The hold timeout(System-Telephony)option waits the specified number of seconds and then notifies the holding user with a continuous ring. Can this be changed? Can it be changed to a beep or an abbreviated ring? Can it be changed to ring...
  13. Opie the Phoneman

    J129 Login Successful but does not associate User

    I am connecting a J129 to an IP Office with 11.0.4.0.0 build 74 software. I am able to log the phone into the system but the user profile does not associate with the phone. The phone instead shows that it is No User.,has anyone experienced this same situation and found a solution? The...
  14. Opie the Phoneman

    phones and speaker simultaneously with an Analog trunk port

    Ladies and Gentlemen, I am installing a new IP office 500 v2 control unit with 1 digital station module and 1 analog trunk module. I am running the latest release of 10.1. I have no analog station ports on this system. I have no combo card or any other cards installed on the control unit. I...
  15. Opie the Phoneman

    How Does DR1 add Extension numbers (DN's)

    I am working on a Nortel Norstar 4x8 with DR1 software. No passwords just the usual feature codes to enter the configuration and administration menus. I placed a new / replacement phone on the system it used the first available DN (27) in this case. I thought this might be because I placed it...

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