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Hi, I don't know the mitel, but believe the asu has a standard amphenol 25 pin / 50 pair cable, I need to move the analogies off to a grandstream gxw4248 device, does any one know if I can just move the amphenol over? Has anyone done this?

Hi, we have a new sip trunk on the ISDX, its using Auth ID / password , trunk ID number and the Service providers SBC IP address . it is registered correctly. Having problems trying to call out from a PBX extension via sip. the SP is saying the "contact" header needs amending as they are seeing...

Are there any go to voice recognition IVRs? so a caller can speak a department or name to be put trough. And ideally one that integrates to Cisco broadworks.

Hello, I need to collate data on a large customer site, approx 2000 users, spread across multiple buildings, Unknown endpoints (large quantity of alog so no screen/extension number easily available) Has anyone a template or starting point to gather the site data to migrate it all to IP...

hi, about 1 year ago i replaced an avaya with a new pbx system, i gave the sd card to a friend as he needed some licences and the one i had covered him. He now needs to add some more but doesnt have access to my old plds, and i cant just buy licences from our partner and try to apply /...

Hi team, hoping for some guidance. I have a Paxton net2 door entry, I recently had a broadsoft cloud VoIP system installed with polycom handsets and we were able to register the door entry as a sip device on their platform . The idea was for anyone buzzing the door the deskphones would ring and...

Hi guys. I apologise if this is a support only forum , please point me to the right location if so. I was an avaya and Siemens hipath / openscape business engineer along with hosted solutions. The company I worked for is no longer in business due to covid. I have found temp work in hosted voip...

hi, hopefully a simple one, a customer moved to a cloud hosted service, they powered off and boxed up the kit, but we didnt want it back, only the sd card. We want to use this card on another system (it was upgraded from 8 to 11) but we dont want the old customers details left behind, can we...

We have a site which was originally on an early 10.0.x release of dect, but if we sent a merge on the manager the handsets would lose registration. We solved it by downgrading the dect base stations to 7.2.28 i think to solve issue but limited the number of base stations we could use, I see...

Hi, i would like to have latest 11 manager for maintaining the IPS, but also to i have the Containerised 11.0.5.1 system status available for monitoring those systems. I tried renamign the IPO folder to 11.4 and can install the other manager but sys status seems ot still be the 1.4 version.. is...

Hi, Is it possible to see the door entry camera stream on an Avaya IPO500 system phone? The door entry would be SIP device on same network as handsets. never had request to do this before. how would it been set up?

We have a site that has had a couple of DS30s die, first was replaced and within a couple moths the replacement had died. When opened up we can see a number of components have burned out, im not trained in electronics so couldn't say what they are, there are labels though near them. there are...

I am trying to register my mobile app. It's set up with a Zhang account and the API key. When I enter my email it asks for extension and password but gets an error about no VoIP possible and I don't think it's able to talk to the avaya. Any help please?

I was on a customer site trying to resolve their voip phones, every 20 past the hour their network drops for a brief moment (witnessed with a continuous ping) its only a few seconds of drop, but it causes phones to lock and restart. Data network doesnt appear to be affected. They have a 100mb...

Hi, i have a server edition, cloud based, with some J139 and a handful of k155 handsets J139 are ok and can access the system directory The K155 cannot, i found one previous thread regarding HTTP instead of HTTPS and i have tried both methods but the phone just says "network search isnt allowed"...

Does anyone know the ports to be forwarded for a j169 to be used at a remote location without vpn please?

We love avayas and they seem pretty much capable of anything. Some great features are system status and the manager tool to configure and upload changes. We don't get this or anything even remotely close on other systems we do. I'm hearing rumors though that avaya may not continue for too much...

hi, we have many issues with the osbiz systems, compared to other pbx we install. We now need to recreate an sd card due to the new software level being to high on the card and not compatible with the older software o nthe system. Its not a simple process like the avaya and the docs state it...

We have an issue with Gamma SIP that has started happening out of nowhere. Calls intermittently have waiting for line, The avaya is 9.1.12.0 build 213 and hasnt been changed and this is routing calls directly out via a Gamma provided router. They say no upgrades have occurred their end. If the...

Scenario is reception answers the phone call and transfers to an internal user, the transferred too party sees the external number / name on screen and answers as though its an outside call, They want to change this so they see the reception extension/name appear on their screen for internal...