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On Mitel 3300 Controller, I set up the MLAA. When a caller calls from outside and press extension number, the caller gets the error message "Extension is not valid". I figured it out. When the extension has a voice mailbox, the call is transferred, no voice mailbox extension is not able to...

Thank you for your help. On MiContact Center, there is a variable, lastcollecteddigit which capture the numbers when caller press their callback number. I'd like to play this number by different language not English. Can I do that?

When a caller failed on Ring Group, I point its call to mailbox 843 as menu node. There are 2 options. Option 1 is keep holding, option 2 is goes to specific mailbox 143 when caller press 1. I tried to use Nametag hunt group what you told me yesterday on ACD Path, but I can't use it on mailbox...

I created ACD path and it plays RAD message. I added 2 options during message used by Dial out of the queue. Option 1 is to leave a callback number and option 2 is to leave a message to mailbox for extention 100. How can I set it up on ACD Path Interflow Dialing Lists to transfer this call to...

I am new on Mitel IP PBX Controller but I have tried to replace exist MLAA with new prompts. I changed prompt and some menu. I need to play prompt on Day and Night-1 service. I tried some ways, but I can't play Night-1 service. 1. 2 DID numbers are assigned 800 Voicemail number to choose...