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Hi there I recently received a request to take a look at a 2616 phone and noticed that the speed dial button is constantly lit up. I've tried unplugging the phone, swapping to another 2616 and yet the button still lights up. Can anyone suggest any input as what is causing this? I'm still quite...

Hey guys Been staying afloat since our only phone tech retired 6 months ago. Been doing the simple maintenance with the help from everyone in the forum. I've come to the point where I need to understand more about my system. I'm in charge of about 20 sites with the CS1000 option 11c which runs...

Hi guys I'm trying to find out how to get a dialing tone when you make a call. I have an option 11 CS1000 with both digital and analog sets. I've tried searching through the threads forums but they all come back with just ringtones and no dial tone. Right now you pick up the phone you hear a...

Hi guys Yesterday I had a complaint of a phone (2008/2616)having a weird clicking noise when dialing outgoing calls. As I was connected to the PBX I got several bug/err codes. BUG4216 BUG4216 : 12 0 0 6 0000FFFF FFFFFFFF BUG4216 + 1060A8F0 10543DC2 10543C98 10539D50 105387E6 BUG4216 +...

The year is 2017 and I've been using a hand me down laptop that runs on windows xp. My predecessor has told me that since windows 7/vista etc hyperterminal isn't available. I know that you can extract the files and such, but I'm going to be given a new laptop with windows 10 soon and I would...

Hey there everyone, I've just inherited the telephone tech position from a retired colleague. I'm still reading up and learning the system that's been installed 2 decades ago. One of my work site is requesting to have several units be allowed to dial out locally. Right now they can only dial...