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Howdy, Is this possible? Sadly, we have migrated most of my 9100's to Cisco and we are in the decommissioning stages of these systems. I know I can physically visit to power these off, but was hoping to save myself a bit of driving. I understand that I will need to visit if the power down...

I have a DTZ-12D-3 on an SV9100, along with a Plantronics CS540 and an APN-91. The headset button isn't being activated when they try to use the button on the ear piece, they are reporting. So they are using the actual headset button on the phone, but then are reporting they are hanging up on...

I have 2 Standalone sv9100s that the customer wants to link. All programming aside, I need to order a Point to point CCIS circuit between the locations. Since everything is IP now a days, it’s a bit more difficult to source a circuit. I just want to confirm this looks good, since they...

Howdy, I have an auto-attendant and I'd like for users to be able to logon remotely. I have option # setup to LOGON and the destination is IXXXX. It's not working for some reason. I can get it to work by simply inputting an actual extension, but I'm hoping to leave it open so any extension...

Howdy, Another dumb question about licenses on the SV9100. We plan on buying a 4 port copper card for 911 dialing in the event that our SIP trunks go down. I plan to send all 911 calls through the copper trunks, and the total amount of copper trunks will be 2. It will only be used for 911...

My notes for ordering CCIS in the past is that I provide clocking to telco instead of them to me...is that correct? Or should I let them provide the clocking? Thank you

I'm being told that no licenses are needed for the copper card (GCD-4COTB), is that true?

Is this possible? I have a customer who is concerned about the cost of a regular T1. And we don't plan on using more than 10 channels, anyways. Thank you

Howdy! I'm working on building CCIS between 2 sites, and I know that there are 24 channels. I thought, okay, 24 licenses will be needed on each end. But the reseller I am speaking to, who has spoken to NEC, said that we don't need that many licenses. I suppose that makes sense, since we wont...

Howdy, I've a newbie when it comes with CCIS and the 9100's. I have 2 sites with SIP trunks from the same carrier, on an SV9100, and now they want to extension dial between them. I come from the TDM world where I typically order a point to point circuit. Can someone give me some info on how...

Any info on this? I am unable to find anything about this in any of the guides. I see instances of this all the way back in September, but they usually only happened twice. On 12/30, it happened a ton of times. No issues on the PBX, that I can see. At least...not yet. Thank you! MAJ...

Howdy, We just migrated to COX SIP trunks and inbound calls are fine, but outbound do not work. We get rejected as soon as we dial 9+1. Since we had a previously working config with Intermedia, I did not adjust anything else such as trunk groups, etc. It should have worked, but it isn't. I...

Howdy, We are trying some new trunks due to issues with our existing SIP trunk provider, and I have the config guide from Cox -- http://www.cox.com/wcm/en/business/datasheet/nec_sv9100_v1.8_sip_trunking_config_guide.pdf Does anyone have experience with setting up through Cox? They installed a...

Howdy, I'm trying to extend the timer on forwarding calls to voicemail. My exmaple is: 1) caller calls to our SIP DID 2) presses option 1 to extension 8000 3) no answer on extension 8000 transfers to voicemail. My stopwatch shows 15 seconds. I can't find any timer set at 15. Currently, the...

Howdy, I am thinking about buying a used CPU as I already have the chassis, a VoIP daughter board card, and phones. I read somewhere that licenses are not transferable, so I wanted to confirm this and also am looking for other things I need to consider. I just need licenses to support IP...

Howdy, What is needed to make a softphone work on an SV9100? I have the licenses, but I'm not sure I have the right hardware. Its looking like I need the inblade server to run this, but I wanted to confirm with the gurus. Can someone give me a quick breakdown of what's needed to simply run a...

Howdy, I've done this many times without using SIP trunks, in virtually the same config, but I am not having any luck. I was first having trouble with forwarding offsite, through my auto-attendant. Then I realized I also could not initiate a Conference call. I just don't know where to look...

Hiya, Just got a new SV9100 and am nearing the end of the configuration. 1 of my last challenges is to have an external paging source connected. This runs into an overhead paging system, with an amp, and is currently used by the existing phone system. I just want to move the cable from the...

I've had some issues with a non-certified vendor and their lack of support, so am now looking toward using a certified vendor. Lesson learned. With that said, is there any SIP providers with the SV9100 that is preferred over the other certified vendors? I have found a few guides online in...

Howdy! I have a weird 1 -- the time keeps changing 1 hour early on my SV9100. I updated to 7.0 and it still persists. I just updated to 7.0 and it was 7PM on reboot. 10 minutes later, it was 6PM. DST was messed up earlier today, so I adjusted that to mirror my other sites; the problem...