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- Users: purplefrog
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Direct Agent Calling - CMS Reports
Hi all Looking for some advice for CMS reports showing direct agent calls. We have a requirement to report on direct agent calls to their DID number (agent ID). DAC seems to be working, in so much as when the agent receives a DID call it shows in a real time report as DACD-IN. But what reports...- purplefrog
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- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
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S8300E AVP CM7 Install
Hoping someone can help... I've installed AVP for CM7 on multiple S8300Ds with no issue. Used the same install media, same Fat32 stick and same config file creator to create the kickstarter. I've tried on two different S8300Es and both have failed, the DVD never pops. I've tried using the...- purplefrog
- Thread
- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
