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Hey all! I´m having some issues when trying to make a fresh MICROS install. My actual server runs W7, on 3700 5.7.6. Everything is working well, but I need to upgrade to W10 since there are some external apps that requires W10 to run. So basically, I ran a DB backup on my W7 server, copied the...

Hey all! I've been reading about new restaurant POS systems, since I need more mobility in my restaurant and need to add some tablets and RES3700 doesn't seems pretty stable for tablets. Does Simphony provides that mobility that RES3700 doesn't? Also, I always thought Simphony was only a...

Hey all! I want to know if any of you knows a way to add the inventory count using an excel sheet? Let's say I have a massive inventory list and I already have all the items and quantities on an excel sheet. Does PM on RES3700 allows it? Also, have anyone tried to use RES3700 for a retail...

Hey all! I'm having an issue with the PM, every time I try to enter a count it throws me an error that says "No items to count in this task" but there's a list defined by inventory items. I googled thru TEKTIPS already, but none of the solutions provided will fix this issue. Any...

Hey all! I'm looking for a report where it shows me in a period of time that I select: the net sales, taxes, total sales, transactions and avg transaction and at the end, to sum up every column with the totals for each column. Does that report already exists? If not, is there guide to create...

Hey all! In a need of a programmer to develop a connection and a simple interface between a SQL DB and a SMS Gateway to send massive SMS. Hit me up here or at fredsk25@hotmail.com. Regards

Hey all! This question might sound silly, but can I use any other fingerprint reader with RES3700? Is there an USB one that you might recommend? Thanks a lot for the help!

Hey all! Not sure if this is the place to start this thread. I own a business where I've been without inventory control for more than a year, I want to start from scratch but I need to organize my inventory. I make my own barcode tag for my products, and those products have the manufacturer...

Hello! I'm having some issues with Autosequences and Reports. All the Employee reports won't show me any sales information (just the report template with no info displayed), but the rest of the reports that has nothing to do with specific employees sales works perfectly. Is there something...

Hello, I'm having some issues on a client restaurant. Not sure why tho, the printers takes around 30 secs to 1 min to print. There are moments were the order goes out around 30-40 mins later. Does any of you know something about this issue? The system is running on W10 Enterprise LTSC and...

Hello guys! I would like to know if any of you have some customizing guide for the 3700 receipts. I could make it print an order, but when there's more than 1 item, it only says "Delivery" since it's the menu level that I choose, and nothing else. I need it to specify the entire order and the...

Hi! Is there a website that any of you had used in the past to get some POS hardware, such as Windows based POS? I don't mind if they are brand new, refurbished or used (they must work, of course!) I'm in Florida, so, I need to provider to be here in the USA. Thanks a lot for the help guys!

Hey there! Any of you guys have used MICROS Alert Manager? Does it need to run with an application to work? If anyone have a documentation or manual it would be really nice! Thanks a lot!

Hey all! I'm having some issues with the RefundReason.rpt I use to check the refunds or corrections done on my reports, but I believe that after I updated to RES 5.7.6 it isn't showing anything. But on the daily or consolidated sales report it shows the corrections and ammount corrected...

Hi! Do any of you guys tried to integrate RES3700 with a Telegram bot? I would like to create some alerts on my restaurant server, let's say an employee did a Void and I would like to get notified, so the bot will alert me about that specific event. Also, it would be nice to pull the sales...

Hey guys! Happy thanksgiving! I need to update the bios of my WS5A. Atm it is running the Q1000G version, I wanted to install the W7 POSRDY version, but it keeps throwing me a blue screen error on each boot. I've been reading around and seems that I have to update my bios to Q2012F version...

Hello guys! Have you ever tried to set multiple currencies on Product Management? Do you know if there's a way to set it? Thanks a lot for the help!

Hello everyone! I was trying to upgrade my restaurant server to RES 5.7.6 from RES 5.6, but I found two issues: 1) When I try to run the patch to upgrade straight from 5.6 to 5.7.6 it says it won't let me. 2) When I upgrade my server with 5.7 PreReq and install RES5.7 the Sybase Central and...

Hi guys! I would like to know your experience using RES3700 FM and Forecasting. I've been using MICROS for more than 10 years but for my restaurant P&L I've been using other local software. Does the FM could give me the P&L reports that I might need for my restaurant without going to another...

Hello, I've been trying to display the total payment in 2 currencies on the POS screen. Have any of you done this before? Also do you know how to enable multi currency on RES3700? I tried enabling the Euro System, but had no success on it. If any of you guys can help me to solve this...