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Good morning all, Happy Friday I am trying to find out where my Hi-Path 4000 Dial Tone Table is located, can someone point me in the correct direction to find it? Thanks and be well. Eric Nieves

Good morning all How can I display stations that do NOT have PINs. Dis-persi:pin,,; Will show me stations with their PINs. I need to find what stations do not have PINs

Grace and peace to all, I recently walked into a switch room that had 84 degrees displaying on the thermostat. How do I check the internal temperature of our HiPath 4000 system? Not to monitor it but just to check it. Do I create a report? I did a search on this site and it did not help me...

Good morning all, Need to ask a quick question - I show the following on my dashboard: DIUT2-T1 LOCKED Does this mean that my T1 reached the maximum of errors and it locked the board? Thanks, eric

Good afternoon and my last question for the day. In Openscape Assistant, I can search under the PEN and get the name information as well as the Station number. How can I do this in Amo? I would like to search for the user's name and Station by just using the PEN information in Amo. How would...

Good afternoon all, Our ROLM 9751 will be shut down this week. I forgot the command to show all devices that are still plugged in. I thought it was LI RP but that does not show me what device is plugged in or not. I am just trying to run a report that will assist me in showing me any phones...

Good afternoon all, Does anyone know where I can purchase NEW Hipath 40 T, 40G phones? I heard that they are no longer being made and our only alternative is to buy "refurbished" phones. That sounds bad for a site that just finished installing a HiPath 4000 system. Users want new phones not...

Good afternoon all, I want to thank you all for your input on the last question I submitted on training. It looks like I am finally getting around to my Management that we ne ed training and basically we are in the 12th hour. Next week the old Rolm PBX will be powered down for good and the...

Good morning all, We just had an event where our Stmi cards for 2 shelves went down and caused calls to have no audio. I had been monitoring with the Openscape Assistant , Gateway Dashboard , and everything looked Green and READY. Even when the STMI cards were down, I ran another Gateway...

Happy Friday and Good morning to all, We started to get reports of Message Lights not turning on when there is a voice mail in the voice mail box. We use Openscape Expressions and have programmed a mail box button (MBLine) on several phones to make it easier for secretaries to answer voice...

Good morning all and Happy Friday, 1. Is there a way to check/list all available Station Numbers in AMO and OpenScape? 2. How do I list all "Phantom" numbers that have been created? I am trying to keep track of station numbers that have been created but not attached to a device. For example...

Good morning all, I need the proper Amo command to see the FULL set up of a desk phone. For example: In Openscape Assistant , in the BASIC 3 window I can see the PUBLIC NUMBER entry that was assigned to a phone. When I run dis-sbcsu:xxxx; it does not show the Public Number entry. I am...

Good evening all, I pray everyone is well. I know that there used to be basic training classes for the Hi-Path 4000, in Texas, I was told today that there will no longer be any training classes in the US. Is this true? Where can users go to get Hi-Path 4000 Basic Training?

Good morning all , We have noticed that more and more users are "Muting" their phones without realizing it. We caught on to the fact that they are , with out knowing, holding the * key too long which puts their phones on mute. Even though the screen shows that they are on mute, the users...

Good morning all, I am creating/programming TDM 40T phones and I am getting conflicting advice at work. One person tells me to ALWAYS make sure the the phone you are creating has a PIN so that when you activate (*736) the phone you will not have a problem. Another person is telling me that I...

Good morning all, Question 1: In Ammo, how can I search for all fax numbers , analog , that point to an 844 number? Question 2: In Ammo, how can I search for a username and do I use an * to list all names that have the same characters? Question 3: How can I reset a port or PEN via Ammo...

Happy New Year’s to ALL Feliz Ano Nuevo! Good morning all. I pray all are well. I am looking for some kind of explanation toL local and critical alarms from the Hista report. I am also looking for some kind of listing that will show the error codes and what they mean. Thanks Have a Blessed...

In the Rolm 9751 I would be able to list a string of numbers ( li exten 1000..1099) How do I list a string or range of numbers in Hi-Path ammo? Also, I saw some one , while in Expert mode, use CTRL-X to stop a command that he had entered. Is this the proper way or is there another way to...

Hello everyone, What amo command do I use to see when the Hi-Path 4000 switched over to either A or B during the night and at what time was the switch made? I also would like to see that in Assistant. Thanks

Good morning all, Just one question: How can I list all of the stations on the HI-Path 4000, their connecting PENs and usernames? Is there one Amo command to show all or I have to run different multiple commands? I am trying to put together a spreadsheet or flowchart of what shelves are...