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5621sw working with ip office release 11
Hello, Currently on release ip office release 9.1 and need to add power user licenses. The only way we can do that is if we upgrade to R11. The current phones are 5621sw's, I know they aren't supported in the R11 release, but will they still work. The mission critical phones would be replaced...- JoeyIT
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- Replies: 4
- Forum: Avaya: IP Office
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IP Office DDI no incoming call route ghost calls
Hello, We were alerted from the phone company that we had calls trying to dial random countries so they blocked it. In the system status I am seeing errors for the following line had no incoming call route for the call and then a random DDI, the current one has 18 digits. The phone company says...- JoeyIT
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- Replies: 6
- Forum: Avaya: IP Office
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prompter not transferring calls to other locations, can't transfer incoming external calls.
Hello All, Ok here's the issue I am having. Put in a IP Office 500v2 at one of our locations. Originally didn't have the voice networking license so I wasn't able to make calls between sites. Got that installed and now I can call each office internally with no issues using the 4 digit...- JoeyIT
- Thread
- Replies: 11
- Forum: Avaya: IP Office
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Avaya IP 500v2 internal dialing not working for new system.
Hey Everyone. I have a new IP 500v2 system that I am trying to test internal calling on. It is not connected to the pri as we have it at a location that doesn't have one. It is going to be deployed to an office with one. I was trying to make sure internal dialing was going to work. We use our...- JoeyIT
- Thread
- Replies: 7
- Forum: Avaya: IP Office
