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- Users: Adan San Gil
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Abandoned Call List maintain lost call until?
Helo! In Abandoned Call list, in telephony view, the client wants lost calls remains until he can return them or caller can recontact. However, the calls disappear from the list eventually. Anyone knows if this is normal or if it is a weird thing? (Maybe is erased every time shift plan change...- Adan San Gil
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- Replies: 5
- Forum: Avaya: IPOCC (Contact Center for Voice)
