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Firstly I must stress I really just do basic maintenance on a work system that our previous comms company just left us in the lurch with. I am learning more as every month goes by however. To understand our incoming call structure, it basically goes as follows; Incoming calls ring for 5 rings...

Hi there, Our old telecomms engineer used to log into our hipath 3500 remotely to make changes, but now that engineer has disappeared and I've taken over on an amateur basis. This Hipath is not connected to the internet or modem that I can see; As the only wires in are telephone extensions to...

Hi there, After taking over a Hipath3500 no longer serviced by our telecomms company at work, I went to learn how to very basically maintain the system. I now want to add a new POT line to one of the free slots on an extension card. Once I wire up the blue, and blue striped pair into an...

I'm wondering if the Hipath Manager E is either missing something or am i just missing what section of the software to use to achieve what i want; it is more than likely the latter. I have set up Automatic Night Service perfectly for a normal 7 day working week for us. Which is anything outside...

After receiving such a brilliant response to my last query i thought i would try something which could possibly be a little more complex; well, for me. When our old engineer was setting up our system, i asked him if we could have some pre-recorded audio playing as MOH; like a WAV file or...

After reading through this forum this seems like a very common story. I have a HiPath 3550 system which our new telecoms company won't support and the last company and engineer have gone bust; so I am trying to learn the system. I have managed to get the Manager E software, connect with a NULL...