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I'm struggling to find the formal Avaya doc, but I want to hang a remote office GW/h.323 phones off a different CM core. From that GW to the new CM I'm getting 150ms when running ping tests. Is that a safe number to move forward with?

My SMGR and ASM certs are due to expire in 30 days. These are not 3rd party certs or certs from our company pki. These are Avaya certs. For the SMGR identity certs do I just highlight each service and select renew ?

Do to a change with the corporate network I will have to re-IP an s8300 lsp (AVP/CM) and MG. Are there any documented steps that can be shared on how to do this? Specifically for the 8300. I will not have the ability to re-install from scratch. For one, I've never built one nor do I have the...

Is it possible for a one time to run the CM backups (individual / full) and save locally to the server? I only see the option for scp / sftp.

Does anyone have experience with the Avaya stack running in AWS? AWS has a console utility called SSM which is a similar function to a VMware console only it looks like the AWS flavor requires something to be installed on the server themselves. Does anyone know if installing that is supported?

Can anyone point me to a good read on what the steps are to activate the standby SMGR and if there are any limitations if you are running off of it? I was told this isn't a fully automated process and requires some manual intervention.

not sure if anyone has heard this, but our BP just informed us of a change of direction by Avaya beginning at the 10.1 release. They indicated they have been made aware via the new Offer Definition and their Avaya channel manager that Avaya will only be supporting VMware deployments going...

While slowly rolling out SIP flashed endpoints we are seeing nuances like: 1. There is a bit of a lag in pressing keys and the phone reacting. It's not as crisp as h.323. Is that expected behavior? 2. While on a call, the conference option is not visible unless you press the 'more' button...

I have errors in SMGR for the CM sync that state: SM asset IP changed. Where can I find what's the cause of this? This sync has failed on 4 different CMs

Struggling to understand how SIP phones (both internal and remote) get their time and know about dst. Are they reliant on the settings file for all of that? Seems like DST settings are 'rem'd' out but have a default value. If these phones were in Europe, do those settings need to be adjusted...

We are looking to do a SIP integration to another dialtone provider for a set of users that are migrating to a cloud based turret system. Other than SBC's and a current internet connection, is there anything else I require?

I have a mix of 96xx, 961x, j169's my environment and the various firmware folders are uploaded to the utility server. We have an issue where if a 96xx phone reboots, it is trying to flash to SIP and it bricks the phone. We removed the 96xx SIP firmware from the server and the issue still...

We began using an asset management platform and the implementers are asking for the IP phone MIBs. Where do I find those? I haven't seen a specific download.

I have several s8300E's running AVP to support CM, but now we are looking to deploy SIP phones and I need to get BSM working. It looks to be installed but isn't configured. Can anyone tell me what the process is to get one online and linked to SMGR?

I have an s8300 remote LSP and the IP scheme needs to be updated. Does anyone know where these changes have to be made? I know how to change the G450, but I've not done this on an 8300 with AVP / CM

I am using a call recording system with h.323 endpoints via multi-reg. This is going via AES DMCC. I need to start mixing in SIP stations and I'm being told multi reg is not supported. Is there a way to get single step working with these while keeping the current MR?

I'm trying to rebuild a small 6.3 lab system that I had. I have re-installed system platform and it ran successful, but I'm getting SP Platform error when I try the web interface. I've let this sit for several hours as I know the bootup can take a while. I've tried the base SP 6.3 and then a...

I need to update my NTP server addresses on AMS and Utility Server. These are servers deployed in AWS. Can anyone point me in the right direction on the steps where to do this?

From the Session Manager CLI how do I view what DNS server IP was configured?

I want to test converting our call center agents from h.323 to SIP. I see the option in SMGR to choose agent, but I'm not getting the results I want. Is there a specific set of steps to create this type of user?