today we just got notified that our voicemail isnt allowing customers to leave messages so i called and the attendant plays a recording option ive never heard of before. ASks to enter an area code and number plus pound key. Ive looked in the web console but all the settings seem to be correct...
i am trying to add a mailbox for a new user who is sharing a phone extension with another user but whenever i attempt to add the extension, i get an error saying that extension is already in use. I thought we used to do this some years ago but i cant remember if there is a setting i am missing...
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