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Hi there, Has anyone ever set up SIP in Germany before on an Avaya IP 500 R10.1? I haven't set up user authentication with SIP previously, especially not Germany. Was wondering if anyone could shed some light. SIP line is set with reg.sip-trunk.telekom.de in Domain name - SIP credentials...

I'm trying to configure ethernet pass-through on an Avaya 9608 handset. I'd like voice to be on VLAN 700 and data on VLAN 1. Setup: * DHCP 242 string: MCIPADD=192.168.0.10,MCPORT=1719,HTTPSRVR=192.168.0.10,L2Q=0,L2QVLAN=700,VLANTEST=0 * Phone is connected to a trunk port with VLAN 1 (staff)...

Hi guys, Appreciate who ever is taking the time to read this as I am in need of some help. I am trying to get the Avaya One-x mobile client working (using an iPhone). I have tried to follow docs etc and seem to be missing something. I will add pictures below of my setup from manager, to One-x...

Hi Guys, Has anyone had any experience with Zoom video conferencing? Customer has an IP Office 500V2 and in the meeting rooms was using Spider phones for conferencing. They are now looking to implement Zoom video conferencing and want to use the SIP trunks on the Avaya. I'm not sure if this...

Hi guys, I have a Server Edition, with Voicemail Pro configured with a menu option call flow. On an incoming call I can see on SSA the call hit the VM:MainAA but I do not hear anything, just dead silence. If I ring the DDI pointed straight to a user, it rings and I can answer and hear speech...

Hi guys, I am trying to install Voicemail Pro 10.1 on a virtual Windows 2012 R2 server. Installing as an Administrator, accept the license, Choose the Voicemail Pro (Full) component and Typical install, once I have put the account details of the PC in, I get an error 'Required IIS components...

Hi folks, I was wondering if anyone had configured the Enhanced SIP build offered by Gamma and if it was using two separate SIP lines and ARS fallback or one SIP line, multiple IPs. I'm a little unsure which is best practise in terms of the IPO knowing that the Initial SIP circuit cannot...

Hi Guys, I have a user, who has said a week ago they were able to press the headset button to answer an incoming call, then when the end caller hangs up, the headset button would go off. They moved office last week, from one room to another, Took the phone with them and headset and was just...

Hi there, I am having a few issues with an SBC. I received a Portwell CAD 0230 server on Avaya release 7.1. The SBC came with the R7.0 software on a USB, which I downgraded to. I then found I could not access the M1 port and found some info, saying the SBC needed to be on 7.1 for this newer...

Hi there, Strange issue going on at a site. Avaya IPO 500 V2 on 8.1 (63) IP DECT on 5.0.11 3720 handsets. started 2 days ago. some of the DECT phones have unsubscribed themselves. When I subscribe them back to the master Base, they register, but have no dial tone. I can point a DDI at the...