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  • Users: IONCP
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  1. IONCP

    Solidus eCare and ACD

    Dear All , currently we have eCare with a group 70540 handling another group of call. i've try to create another ACD Group 44000 with member 44101 to 44103 but i keep getting ADN or ODN not set ? any advise ? thanks in advance. currently below is the group hunt print out:- <GHDAP...
  2. IONCP

    Need help setting up ACD with dbc4223 phone and license.

    Dear All, Anyone know if Mx-one can create ACD group without using any 3rd parties application such as solidus eCare ? currently i do have 8 available ACD licenses, But not sure where i should start to do the Programming. Do i create a Data Extension ? and is it possible to create an ACD with...
  3. IONCP

    Caller Number on Analogue Trunk and Solidus eCare

    Dear All, I would like to Get incoming Caller number shown on my Digital Telephone Sets , i've check with my local telco and they have already activated the Caller ID features. I've read through the thread and i couldn't find any information on This , not sure where to start and i hope to get...
  4. IONCP

    Capturing Incoming/Outgoing ROU on CIL

    Dear All, Anyone know how to configure my SMDR output to capture incoming Call ? 06:15:08 11290615 00114 NI 70503 005001005 00 71952 06:06:09 11290606 00005 NJ 71174 71955...
  5. IONCP

    how to remove and add secondary CIL output

    Hi, below is the current printout for IODDP, IOFDP, IOIFP,IONCP, CLINP, i'm trying to remove SMDR-2 , and add again , the current setup for SMDR-1 is going to Call Billing system , and SMDR-2 is going out via Serial port to Winfiol collecting call Log as backup. now it's not working, and i...

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