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  1. robertw1984

    attendant coverage answer group not working

    hi all, some phones when they dial 0 (attendant) it diverts it to all the reception consoles (x3) and it rings all the consoles and the receptionist answers the call but some phones when they dial 0 none of the consoles ring at all but the wierd thing is the caller hears a ringing tone so to...
  2. robertw1984

    need to power down G450 then power on

    hi all, we are having a UPS fitted in the building and unfortunatley i need to power the G450 down and connect it to the new UPS im just wondering what the correct way into going about this, can i just pull out the mains and then power on and hope for the best i have seen a module the "S8300"...
  3. robertw1984

    connecting my VoIP to my CM system

    hi all, i have set up a freePBX server and now i want to connect it up to my current CM system so the two can link together for calls/transfers etc atm the way i have linked the two servers up is via an extension number on my CM system, i have made a virtual extension number which dials a...
  4. robertw1984

    assoc failed - Avaya 3641

    hi all, i have an avaya 3641 wireless IP phone and when i configure it via putting in the details in "network config" - phone IP - enter ip here default gateway - enter ip here subnet - enter ip here call server IP - enter ip here AVPP IP - enter ip here SSID - enter SSID name Security -...
  5. robertw1984

    making coverage answer group call remote number

    hi all, i have made an extension number(7919) which dials out to my freePBX system, once it comes in my freePBX system it dials my extension number on my mobile (a voip app called zoiper) this works really well now i have made a coverage answer group(561) which dials a bunch of extension...
  6. robertw1984

    how to check what DDI numbers we have

    hi all, on the console ie in the avaya site adminitration program what command can i issue to see a list of all our DDI numbers we have?
  7. robertw1984

    9620 - cannot change language

    hi all, want to change the language on a phone as it is in german atm but want to make it english when it says in german to press * to program phone i enter in CRAFT # but everytime i do it, it just restarts the phone so maybe its a different code as its in german? is there a way to manually...
  8. robertw1984

    coverage answer-group ring mobile aswell

    hi all, i have made some cov answer-groups (you can see in the link i provide) now how do i get it to ring a mobile number aswell also am i using up licenses by creating the stations as i have made then x port, should i change the port to virtual, so i dont use up licenses...
  9. robertw1984

    call forward to a mobile

    Hi All, I was wondering if I am going about this the right way or if there is another method I can use One of our staff members doesn’t require a desk phone anymore and wants all his landline calls diverted to his mobile permanently I have done this by going into his station number (7042) and...
  10. robertw1984

    finding port - avaya 2410

    hi all, got a problem, i have plugged in an avaya 2410 phone in a port, i have a dial tone so i know its connected to our avaya switch board but i cant dial any numbers, cant even dial 0 to get the operator (as the port comes up on there console) how do i find out the port number for this...

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