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Hi everyone i cant see to find the acxsettings.txt on my new installated version 11 ip office v2 system. Where can i find that text acxsettings file ?

Is there a way only to show some specific users and not all system user in the softphone client ?

Hi everyone Is there a way for VMPRO to check if the user is logged out? like vmpro can check DND status on the user. Cant seem to find any funktion that checks if the user is logged on or out :-)

Hi everyone i keep getting this error(See attachment) when i try to install Avaya Voicemail Pro 10.1 servicepack 2 Anyone got any idea whats wrong ? had voicemail pro version 7.0 running no...

Hi i got an ipoffice v2 Running Version 10.0. The call log shows unknown in the incoming call log. If i press detail i can see the number. Do you guys have any idea what the problem is? we are running SIP from telco provider.

Hi everyone I have an 1416 Digital Phone with 2 Apperance buttom and reserved last CA activated. How can i transfer a call by just pressing line 2(Apperance buttom 2) and call the person i want to transfer and complete the transfer? I dont get the option complete, when i press line 2 while a...

Hi All I have three departments German, English and Danish and customers have the ability to leave af message to the specific huntgroup and out agents get the wave file. The huntgroups is set to forward to email Can i change the email langues with the wave file acttached sendt by ip office ...

Hi I got an "emergency" huntgroup with a 1616 phone in it. Is it possible to turn up the volume on the phone, when someone is calling the emergency huntgroup? :-)

Hello all :-) I cant seem to get ring tone override to work. i have setup ringtone under System -> telephony -> Ring Tones 1. test Classic tone 4 My huntgroup got extension 777 set Ring tone override to test calling my huntgroup 777 but my test 1616 or my 9608 phone phone still plays the...

Hi All lets say i have 2 groups. group 1 and group 2. If i call group 2 is it possible to change the ring tone on Digital 1416 Avaya phone, when it gets call from group 2 ? I am running Ip office V2 version 8.0(66)

Hi everyone :-) Is it possible some how to block incoming calls, while dialing a number ? lets say that i am in the reception group and i am about to dial a number and someone calls the group, then the phone delete my "dialing" and i have to answer the calls first before dialing a number...

Hi everybody If a user have Voicemail aktive in the ip office. Where can i locate the wave files for the personal greetings. When someone makes his own personal greeting messages.? :-)

Hi guys I have been missing around with the 46xxxx.txt file and after that when i look in my call on my 9608 phone that first digit is missing. Full number 12345678 but it shows 2345678 Anyone got any idea to fix that ? :-)

Hi all Where do i fint the 46xxxupgrade file like the other phones. Can't seem to find a similar txt file like the other phones like 16xxupgrade or 96xxupgrade. hope you guys can help. :-)

Hi guys When my ip office v2 running 9.1 twins out to an mobile the call gets etablished, but no sound. I have checked under lan 2 -> VoIP Scope RTP Initial Keepalives enabled Periodic timeout 1 but still no effect. What am i during wrong? :-)

Hello Guys I hope you can help me. My company have a Avaya ipoffice 500 v2 running 9.1.900.182. In incoming call there is a route directly to a user with mobile twinning activated. When i call the number the twinning works, but the number on my cellphone shows 0 infront of the incoming call...