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  • Users: Alabama16
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  1. Alabama16

    Cal Pilot 5.0

    All Patches and Service Releases are up to date, channels will disable then have to go in and re-enable them 1 at a time, but some channels will show loading re-enable them they still show loading but when tracing them they are working, Starts with 1 channel then goes up from there only way to...
  2. Alabama16

    Call Center Real Time Reports

    Real Time Reports show agents Idle when they are busy show numerous calls waiting that are not there in queue show agents logged out when they are really logged in. I shut down the services for real time and restarted the services again but no change any suggestions
  3. Alabama16

    201i rls 5.0 channels disabling

    CS 100e call pilot 201i rls 5.0 channels start disabling one or 2 at a time then almost all of them must reset Call pilot to get them to come back up. Is there a patch out there that I am unaware of to fix this issue?

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