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Hello, So a office of ours has moved, but the BRI hasn't been installed yet, so they can't make or receive external calls. To receive external calls we have asked our phone provider to tranfer all calls to a number at our main office and then we route it internally to their number. The issue...

Hello everybody, Our company just switched from Aura (which I only just started to get the hang of!!! >:() to IP Office. No I have to configure the phones in the garage in a certain way. The idea is that, during the office hours between 8AM and 5PM the phone goes straight to the reception...

Hello, I've been asked to do a cleanup of our system here, seeing as we're switching to the IP office. In order to clean up the Coverage Paths, I would like to know if there is some way to use a command to know if a coverage path is used anywhere? I know you can do "list usage extention" to...

Hello everybody, I'm trying to restart a G430 in one of our of-site offices. When I enter the IP in my browser, it's giving me the next message ----------------------------------------------------------------------------- This application requires the Sun Microsystems Java Plug-In, minimum...

How would a simple queue system work? So, we've got a vector setup that brings people in a choice menu (http://www.tek-tips.com/viewthread.cfm?qid=1773612)When they press 9, they get connected to the reception desk. At the moment, if there's more than 2 callers, the caller who's waiting, hears...

Hello everybody, So we've got this setup that people come into a choice menu. If they don't find their choice, they can choose 9 to be connected to the receptionist. When somebody does this, they get connected. However, when a there's a second caller, who also chooses 9 and tries to get...

Hello everybody, A couple weeks ago, a bunch of people at the company got new extentions. There's a user who claims that before the switch, every number in the ranges that we own were listed in "contacts" on her Phone. At first I thought that she meant numbers she had saved herself, but no. She...

Hello everybody, So we have a public folder called meca. Attached to this public folder are a couple of email addresses. One of those email addresses is meca@companyname.com. I can send emails to all the other email addresses without a problem, but when I try to send to meca@companyname.com I...

So we've just added an entire new range of numbers. Now the attendant asked if it's possible to add this new range on her attendant console. I've been looking around and found that you can automatically sync the one-x attendant with the server. I've noticed though that at the moment, in the...

Hello everybody, I'm making a vector, and there's a couple of holiday tables in there and also a selection menu before that. I was wondering, does the vector go down each line sequesial or does it check the holiday tables first and then the rest? I would need the vector to allow people to make...

Hello everybody, I recently backed up my announcements board using Avaya Site administration. Even though we have nearly 100 WAV files on the board, the backup file size is only 13kb? Did I do something wrong, or am I missing something?

Hello everybody, I'm trying to remove a station, but when I do, I get the message at the bottom saying "Station has Team Button assigned, remove the button first". However, when I go check the programmed buttons on the Phone, I see none called "team button"...? Anybody have an idea where I...

Hello everybody, A user asked me if it's possible for me to export the numbers she programmed in her Phone, and print them out? I've been looking online forever for a command to do that. So far, I haven't even been able to see with which command I could see user programmed numbers... Thanks...