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  • Users: J.B.
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  1. J.B.

    Issues Setting Up Plantronics Headsets On Merlin System

    Hello All, I've ran into an interesting bug while setting up a couple headsets for MLX phones on our Merlin system. Headsets are inline with lifters and mostly work great. My issue is that the ringer function does not. The handset lifter has a mic that listens for a ring and relays it to the...
  2. J.B.

    Call Log MLX-10D

    Trying to figure out if the MLX-10D can log numbers called into the phone. I figured out that I can log numbers dialed out. Any pointing in the right direction much appreciated. Thanks
  3. J.B.

    MLX-20L Displaying Timer

    Hello All, I setup a MOH system recently, and I was playing around with a few settings on the programming station (a MLX-20L). Now it displays a timer that counts up about 60 min, then resets. Does anyone know what this is or how to disable it? Thanks!
  4. J.B.

    Restrict Line Usage to One User

    Good Morning All, Recently setup my first Merlin Legends system for a local business, and I am not used to this particular system. Is it possible to restrict usage of a line to one user? For security reasons, we don't want employees to be able to listen in on conversations, at least without...
  5. J.B.

    Unable to Direct Connect to Merlin

    I have been tasked with setting up a merlin legends phone system for our business. The owner doesn't want to bring our current system down until we can basically "plug and play." I haven't been able to get winspm 9.0 to connect to merlin. This is my first merlin legends system, do I need the...

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