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The site I work at has hundreds of offices throughout the world, some Avaya, some Nortel, some Cisco, some Siemens, etc. My site is Avaya. Today I was told that the local operator function is going to be handled remotely at another site. So calls to the main number here are to be redirected to a...

2400IMX with 2.5 stacks. All appears to be OK except one 16LCB card. Card was green, but could not get dialtone from it, and the programmed phones were in MBST. Flipped up Make Busy switch and pulled card. Reseated it and flipped switch down. Card would not go green. Tried swapping with a known...

Recently we deployed Cisco in a building on another site less than a mile away. We are connecting to Cisco using Q-Sig trunking. Users in the Avaya PBX may transfer to the other site and are allowed to take their extension with. Users in the Avaya can then still 4 digit dial to their coworkers...

Is there a way to get a download of a 2400IPX and then look at it offline, without having a PBX available? Like NEC does with the Elite products. You can look at the data from an Elite key system from your laptop without being connected to the system.

On my phone I have COR and COS = 1. Another user has the same. He tried dialing an international call and was restricted. I tried dialing the same call and went thru. Help me understand how this is possible.

I have tried to export list trunk groups and list stations to .csv files but cannot get the system to do it. I got it to work ONE time, but not any more. What am I doing wrong? System is R013x

Can these systems be programmed to provide voicemail notification to an external email address, like johnsmith@gmail.com? If so, how?

Is there an easy, common sense method to get a listup of all the data programmed into the PBX? Instead of having to submit each and every command, and fill in the sub parameters as needed? i.e. I know I have to enter 'list cover path' to see all the coverage paths, but to see the details of each...

I have a 2000IPS networked with a 2400IPX via CCIS. On the 2000IPS side there are extension numbers in the 29xx, 40xx, 41xx, 57xx ranges. Believe it or not, on the 2400 side there are ALSO extensions in those ranges. I tried to add a new IP phone on x4053 on the 2000IPS. I used matworks32 to...

I have looked at many of the threads relating to COR on Avaya Definity, but they all seem to start with the basic premise that the person asking already knows how to do it. I am new to Definity, have no opportunity to go to school on it, but am tasked with keeping the system operating. I could...

I have a customer with a NEAX 2000IVS that developed a problem about 7 years ago and was never fixed. Back then the customer was covered by a contract with a large telco which I will not name but for whom I worked. Contract covered labor only on this site, and when the problem was discovered the...

VERY new to Avaya Definity here. Customer has multiple sites, some have Definity, others have Cisco, or Nortel. When callers dial 911, calls are routed first to a recorded greeting that reminds the caller they dialed 911 and if it is a true emergence to stay on the line, otherwise hang up. The...