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Hello, I searched on the forum but couldn't find a definitive answer. I was looking for a way to change/customize the email alert that goes out when you get a voicemail. We have IPO server edition along with VM Pro. This is a Linux setup. Currently, the subject shows: Voicemail Message...

Hello, I have a 2 part question: 1. Is there a limit on the number of short codes that can be added in voicemail pro? (under Specific Start Points) 2. I am going to make short codes for each sales person with a DID (so this totals to about 400-500) so that when someone calls the DID, it is sent...

Hello all. We currently have our music on hold setup as a wav file. So If I put someone on hold, they hear it fine and if I want to transfer someone, they also hear it when I press transfer. What I want to know is if it is possible to make the transfer music different from the regular on hold...

I am looking to put an announcement "your call may be recorded..." in front of all calls directly dialing our sales guys. Currently we have it set up in our auto attendant but we also have DIDs setup so if a customer calls the DID, they never hear that announcement. I know about the option in...