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Hello, We have house accounts that staff use for internal dining. They are discounted by 70%. We would like the net price (cost) at (30%) reported without reporting as a discount in the reports. How can we do this? TIA.

We have a site the needs a service contract with a Micros dealer and some training. Any companies that I can reach out to?

I need to hire someone to create a custom report. Simple discount report showing the major groups of the items that were discounted by employee. Please advise who can write this. Thanks.

Anyone have experience running 3700 on Aures hardware? Will the cash drawer port trigger a drawer from Micros? Any other tips? Thanks.

Hello, We're trying to collect covers via a macro and need a SIM to capture this. I tried the following from another post but didn't work. Seems like I'm missing something. loadkybdmacro makekeys(@Gst) (https://www.tek-tips.com/viewthread.cfm?qid=1740977) Any help would be appreciated. Thank you.

Hello All, I was just tasked with upgrading a Micros 3700 4.1 HF3 to 5.7. I have never worked on any DBs older than 4.9. I found the following step, but I'm not sure if these are accurate nor do I have access to the older software mentioned. 1. What version is the current server on? If the old...

Hello, Is there a way to allow the servers to select which printers to print to when they want to print a guest check? I know this can be done

Hello, Can someone point me to where I can download the latest version of the PMS/SIM for Opera Enhanced? Thank you, POSN

Recal didn't fix it. Only occurring on this terminal when it prints.

Thanks.

Hello, We have a location with two bars, a restaurant, and a coffee bar. Drink orders are set to go to bar 1 from workstations 1,2, and 3. The remaining workstations (4,5,6,) send drinks to bar 2. If bar 2 is closed (Slow business), then the backup is bar 1 (Redirected). First problem: all...

Hello All, I have seen some discussions on the Aures as a potential replacement to the Oracle hardware. I received one this week and was able to load CAL and configure cash drawer. Printing directly to COM1 and using the MSR have proven to be a challenge. Can anyone provide some guidance on how...

Does anyone know if its possible to start a tab by using a credit card? More specifically, using a chip reader from ML to pre-authorize and amount and then add menu items?

Hello, We just aquired a new client that has OPI with Merchantlink. They recently received new pin pads with new lane IDs. Where do I map the POS Terminal to lane ID? In the former MG interface, there was a terminal8.properties file but, this does not exist.

Hello, We just installed a fresh server that interfaces with Opera PMS for room charges. Upon posting payment, an error appears saying "RECEIVE TIMEOUT" and posting is completed. The payment is made regardless of the error. We have replaced the ISL file with different versions. We have settled...

Hello, We have a client that has asked for some change to their KDS system that is outside of our expertise. Please let me know if you can assist. Thank you

Hello, I have a site with 7 terminals. Micros is set for USD however, 2 terminals are printing out YEN as a currency on receipts. Any thoughts on what to change?

Hello, We now have several clients requesting this. Site is running 1.6. They would like to round up for charity. If the total bill is $10.60, they will charge the guest $11.00 with 0.40 going to charity. Anyone have to program this before and how did you go about it? Thanks.

Hello, We have a client that is adding a PMS for Room Master. The interface is configured on the Micros side and room master has completed the interface on their end but, we're unable to post. The error in the 3700d log is: Fri Oct 19 15:04:32 2018 | MICROS01 | MDSIFSAdapter | 0...

Hello all, I'm rebuilding a site that was hit with Ransomeware and need to restore the DB from the last backup. This is a new client and I don't have the proper DB credentials. Can someone please share with me the utility we're not suppose to talk about? ;)