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I am deploying an Avaya Aura Solution (SMGR, SM, CM, SBC). R10.2 with J100 series SIP phones. I have test sets working. PPM is working in a sense the asssigned features "work", but there appears to be something going on with button functionality. Ex. I can set call-fwd using the button...

IP Office 500v2 R9.X (not in the system right now not sure exact release). When customer places calls or answers calls via speakerphone, there is a feedback noise. Not an echo, hum or distortion, it like "microphone to a speaker" feedback noise. The control unit and both combo cards have been...

Normally I can find info through a search, but I am stumped this time I am working on an Avaya CM Server R6.X. The customer is experiencing sound quality issues with integrated music on a TN2501AP Val Board. When calling from a station to the announcement sound quality is fine. When calling from...

I have a simple issue, with the a simple system. I have a customer with an IP Office 500v2 Basic Edition with (5)1408 sets. The customer is trying to use a feature code (F20) to set up call coverage to another extension. It works for approximately 5 to 10mins then goes back to a normal state...

I have experience installing IP Office. Most are replacing Nortel, Partners, Merlins etc. where the configuration is fairly simple. I have a small town Police Station with 3 lines 5 phones. The customer wants the ability to forward calls to his cell phone. I've actually talked to Xima about...