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Hey Fellas, I'm having a hard time getting my IP Office running on AWS to work properly with an FQDN and a signed security certificate. I'm trying to do this so we can use Avaya IX Workplace app with our IPO and not have to download and install the self-generated IPO certs that come with it. I...

Hey Fellas, Is there a way to give the caller an audio notification when the extension they are calling is already in a call? We have it working where the callee receives an audible beep when they are receiving another call, but we need the caller to have this as well. Is this possible? Many...

Hi all, I'm having an issue with an IPO 9.1 system paired with Nortel T7316e phones. About half the phones show up as M7310s instead of T7316s under the Extensions menu The programmable buttons on these phones do not work. When pressed they give no output in system status. The Extensions menu...

Hey All, We are using an IP Office paired with T7316E phones. One of them is picking up an AM radio channel. Both the extension and whoever they are talking to can hear the channel. It is only this 1 extension. We've tried swapping out the phone but it's still there. Any idea how the heck this...

Hey Guys, I have an IP500V2 and it will not sync up with an expansion module. We had a tech who didn't know better who swapped out the VCM card for another card. After placing the VCM card back in the unit everything works fine except it cannot detect expansion modules. What I have tried: power...

Hello, I have Nortel T7316E's on an IP Office. When dialing out, after dialing it takes about 6-9 seconds for the call to start ringing. Is there anything I can do on the phone or IPO to speed this up? Please and Thanks!