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Looking through the supported VMWare features for Avaya IP Office (https://ipofficekb.avaya.com/businesspartner/ipoffice/mergedProjects/manuals/serveredition/Deploying%20Avaya%20IP%20Office%20Servers%20as%20Virtual%20Machines_en-us.pdf), we noticed there was support for HA but we noticed no...

Hello, Looking through the supported VMWare features for Avaya (https://documentation.avaya.com/bundle/DeployingAvayaDeviceServices_R10.2.x/page/VMware_features_supported_by_Avaya_Aura.html), we noticed there was no mention of vSphere replication. We are wondering if this feature is supported...

Anyone else run into this when trying to use One-X Mobile on Server Edition R11.1 SP 2 ? One-x previously worked on R11.1 SP 1. All of our users are on IX Workplace, so it is not a big deal, but just wondering if this is the end of the line for One-X Mobile / Communicator ?

Anyone else come across this? We are running Avaya IX Workplace 3.9.1 for Windows with IP Office Server Edition R11.1 in our dev environment (virtualized) and occasionally will come across some users having DTMF issues with Windows 10, other users with Windows 10 will be fine. Avaya IX Workplace...

We've come across an odd issue where we cannot add or delete bridged appearances via web manager for IP Office 500 v2 on R11.0.4.3. All other changes can be made and we can add/delete bridged appearances using the manager software. We haven't experienced this issue in web manager on IP Office...

Anybody else having an issue answering calls with Avaya IX Workplace on Apple IPhone when the phone is locked? To answer the call, users need to unlock the phone first. We haven't come across this problem on Android. Apple IOS software version is 13.4.1 and the IX Workplace version is 3.8.4. IP...

We have deployed virtual MiVoice Business Release 8.0 SP3 PR2 with a virtual MBG and SIP trunks. Everything is working great, except for one annoying issue relating to music on hold. We don't have any system music on hold, yet when users put external callers on hold, they far end will hear the...

Occasionally, when answering a call on Avaya Communicator, the IP Office will freeze/lockup. Has anybody else experienced this issue?

Anybody else notice that recording outbound calls with an account code do not appear in the Contact Recorder playback (all other recording is fine)? It appears as though calls recorded in this way do not have an owner, therefore cannot be played back since all queries in Contact Recorder require...