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Good Morning Everyone Quick question, could I replace a failing TN570C with a TN570D? Thanks for you input.

Hello Everyone I already have intercom groups installed on the phone system from my predecessor. My question is how do they work, how does one activate or page another person in the group. I can see the DC code and the number associated it but am unsure how one does it. Didn't see anything...

Can anyone help me out with how to reset the password for IP Office VoiceMail Pro Client Version 5.0(25). Somehow I have logged myself out and cannot log back in, in order for the conference bridge portion of this to work you need to be actively logged in. I do have the password for IP Office...

thread690-1765900 Just wanted to update a previous question I had about the DLY-MTCE alarms I had encountered earlier last year. The DLY-MTCE was caused by a failure of my other 8720 Server. The active/working server was performing a daily maintenance check and found the other server down...

Hello everyone I've already gone through the Avaya troubleshooting procedure and found that my TN775D maintenance card is bad. My only question is the replacement procedure, can't seem to find anything in the documentation that describes the process. Is it just a matter of busying out the...

I know this is going to sound crazy but my FRL may not be working correctly. According to a previous post The FRLs work on a sliding scale: 0 is the most restricted, 7 is the least restricted. The FRL is assigned to a COR (Class of Restriction) and Route Patterns. In order to use the trunk...

G3 Version 14 Platform 6 S8700 CM Hello Everyone Seem to be having problems with one of my EPN's. Towards the end of the day users were calling saying that Audix wasn't taking there pin numbers, then I received a call that people were making phone calls but the person being called couldn't...

Hello Everyone, I'm still kind of new at this but wouldn't you want to have two switch node clocks on each carrier as a backup? What would be the logic of only have one per carrier? list configuration carrier 01e SYSTEM CONFIGURATION Board Assigned Ports Number Board Type Code Vintage...

Hello Everyone I'm experiencing a EXP-INTF Error Type 3585. Part of the troubleshooting process is to replace the lightwave transceiver at both ends, problem is that its a 9823A(Short Range)and all I have is a 9823B(Long Range). I don't think a 9823A would lock up on a 9823B, maybe, I don't...

Hello Everyone G3 Version 14 Platform 6 S8700 CM So I just started my new job and was looking at my alarms and noticed I had a dly-mtce(Translations audit and saved failure) minor that occurred on April 26th of this year. Can’t find the error type number code. The translation backups are...

Hello Everyone Long time listener and first time caller, to the forums. ;-) Starting a new job as a PBX administrator and I'm curious if you were in my position what kind of questions would you be asking of the guy that was running it before you. What concerns would you have? He'll be...