Search results for query: *

Hi Folks I am very new to Cisco CM and looking to see the best way to twin an external bell to a handset, I felt I was going down a bit of a rabbithole when looking into the "mobility" settings. I basically just want it so when someone rings this one extension the external SIP bell sounds too...

Hi Guys Feel this should be fairly basic question, my customer puts his hunt group into night service when leaving the office, night service is set to go to his mobile, however it is sending the main CLI (this is defined under SIP tab in the group) if I remove I just get Private Number, I have...

Hi Guys I have just replaced a Mitel system with an IP Office V11.1 W/ J169 handsets, the customer has requested a click to dial feature to be added to control the phones, I believe the old One-X portal did this but I have never implemented, can someone give me guidance on what I require to do...

Hi Guys Wondering if anyone has encountered an issue with release 11.1 with DTMF tones using the J series phones, I have a customer who can't select options to certain callers using Voiceflex SIP (not tested any other trunk) some work, some dont. Works every time with a 1403 digital phone and...

Hi Guys Does anyone have info on creating scripts? I am trying to make a basic one for all our installs to save our guys some time. For changing main CPU address for example to 0.0.0.0 I am doing the below SET 10-12-0 (0,0,0) 0.0.0.0 Is that correct? it does not seem to alter the programming...

Hi Guys Got a customer who wishes to change the time mode on an SL2100 remotely by dialling a number, I found thread below but it doesn't seem to work when I dial an option, thread937-1813270 Any suggestions? Thanks Calum M ACSS

Hi All I have an IPO V11.1.2 installed and the customer is using IX Workspaces, works perfect on android with no issues however on iPhone I have the problem of if the phone is locked or not on the IX workspaces screen calls to not come through and the extension looks like it's logged out...

Hi Guys Getting error "User Login Failed" when trying to log onto VMPRO (Hyper V new installation) Tried reinstalling a couple of times and also ensured to enable the client on the :7070 page. I do not get a password error (when I put incorrectpassword in I get username/password error) so I...

Hi Guys I am having an issue with an SL2100 I am building, I am not finding the DAP on InDECT management All equipment is new out the box however I have tested with other DAPs and same issue. I can ping the IP address that my DHCP server is assigning to the DAP but it is not finding it on the...

Hi guys is it possible to have your mobile contacts sync with the desktop version of IX workspaces? Thanks Calum M ACSS

Hi Guys I have a system which had 8x 9508 handsets on it working perfectly until the customer had a powercut, once phone was stuck on the "please wait" display, I proved cabling okay and found the phone is ok on different ports, I have tried to install a new DS8 card to fix issue however the...

Hi Guys Wondering if anyone has set something like this up before, We are using the Avaya Containerized system through Westcon with the Call2Teams service to allow our customer to use Teams as 3rd Party SIP Phones. System has registered the extensions which are via TCP and they can make and...

Hello I have a newly installed SL2100 for a doctors surgery I have a DAT table setup in inmail which is routing calls to virtual loops then to IRGs. The customer would like to see the callers number when someone gets through however they are only getting the VLOOP DDI name. Is there a way for...

Hi Guys I am pulling my hair out with something that should be fairly simple.... I am fairly inexperienced with the J100 phones but installed a bunch of 96XX etc... I have an IPO500 on V11.1 which I am installing 5x J159 handsets which the customer will use both in the office and at home. I...

Hi guys I am prebuilding an NEC SV9100 in my office at the moment. Doing the course tomorrow so might get some answers from that.... 1st Problem I have is connecting more than 1 DT900 handset, I have 21 licenses however the 2nd and 3rd handset I've tried to connect are giving me a "Full Port"...

Hi Guys We have a customer wanting a system that can have 2 different WAN connections for resiliency We would be looking at setting one SIP trunk account over one WAN and another SIP trunk account over a different WAN. Both WANs would be connected to the same firewall (Draytek 2862). Is this...

Hi Guys About to do my first ever NEC install, done Avaya, Panasonic, Siemens and LG in the past but struggling here with some basic stuff (not had much of a training course so go easy on me!) I have got the system setup with some SIP Trunks however I am struggling to find out where I set my...

Hi Guya Very new to NEC, I have an SL2100 as our demo system set up with sip trunks and the ST500 app, It works perfectly fine on 4G however on any WiFi (Local or remote) It dosen't connect Is anyone else familiar with this issue or have I made a mistake somewhere? Thanks Calum M ACSS

Hi guys New to NEC here, done Pana/Avaya/Nortel/Siemens/LG in the past however company want to move over to NEC. We have received a demo kit from our supplier and also the worst PBX course I've ever done. So I am having a few issues, these may very well be me that's the problem; 1 - My Voip...

Hi Guys Hope all is well, I am wondering if anyone knows a way of getting an incoming call (from SIP trunk in this case) to hit a page group so the caller can page through the EPG port on the system? Any advice would be appreciated Thanks Calum M ACSS