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It is viewed that mobile soft phone making and receiving calls outside the Office costs less than the traditional route. I couldn’t understand because, in what ever means, the call route requires a mobile data from the subscribed mobile network provider which costs money in terms of data...

I have a Mitel AX controller and want to pair mobile phones with the existing analog phones through WiFi access. I was thinking of connecting the LAN port of an ATA to the same L2 switch as the WiFi network and then connect the analog ports of the ATA to the analog extension ports of the...

Please what is the difference between part numbers 50005662 and 50002825 connecting the 5224 and 5324 IP Phones

I made numerous tries to access the AMC with no luck using primary DNS 8.8.8.8 and pinging from the VxWorks shell: sync.mitel-amc.com to test but no luck Whatelse do I need to configure and what do you get upon successful access to AMC . How can you ping the AMC from the 3300 ESM commands...

I programmed a Call history on my phone 5312 but am only getting missed calls recorded and none for answered and outgoing calls. can one help figure out what is missing ?

I made a PMS state command and the system gives PMS Link Down. I enable it but still saying link dowm. I disable and enable but still the same. but despite the call records can still be captured by the customer's PMS . So what link is this ? what command should one use to put the restore...

Please help with following series of Questions. I have created a VM HG 499 and use it directly as non-dial in Answer point for incoming Analogue calls. I recorded in this HG the primary Greetings with menu options , press 1 , 2 as menu mode. Now if I press 1 for example I want the number in...

Please help me get the configuration and routing flow right: Analog trunk calls get routed to a VM hunt group ( say 7000) through the Trunk Service assignments. The 7000 has 7001, 7002, 7003, 7004 as VM ports members. How do I proceed from here for single User VM configurations: 7000 VM HG...

I have an SC1000 showing DND when I used the Loc Fea Ext maint. command but the Console has a faulty power adapter and cannot therefore see the Function Key display to remove it. What maint command can I use to remove the DND feature

Please, can I interchange or hot swap MC320CL with MC320BE or other without any programming or modifications.

I have an MXe connected to SX2000 Per Cabs and using a SC1000 Console. I have disconnected the SC1000 due faulty 12V AC power adapter. Now I have dial tone but can't dial from the phones. Could this be due to the missing SC1000 Console.

Can one please tell me what roles Windows servers have with PBX configurations

Hello, I want to connect fiber cable to my CX/CXi E1/ISDN card. Any tips on converters to use at both the 3300 and CO ends or if this is not practical what other ways to provide digital trunk in place of analogue trunks and where Internet or voip is not available

I downloaded both 13.2.1.2 and 13.2.1.27 exe files in my hard drive from MOL but could not launch the 13.2.1.2 installer. Is there anything new in the handling of these for MiVB 7.2 . Am using Windows 7 Pro and IE 11 and Firework for the download. Any guides please ???

I came across varying options of setting up a phantom extension, for example, using PKM, spare ONS port, *nnnn etc. On a 3300 Cx R4.0, do you have to create a fake DN number in the Users and Devices Config form to give it a Name and select "No Device" in order to add it to the TelDir or it is...