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Hello, Avaya SMGR6.0 i am not able to adjust time! Time is showing one hour less than actual time , however in SP it is showing the correct time with correct time zone. There is NTP configured in SP but also when i remove it and use manual configuration and reboot SP it does not correct the...

Guys, I have an alarm on ACR12.1 (check attached) which is unlike all the posts related to same type of alarm which state that no audio packets recieved on call from xx.xx.xx.xx where xx is the IP address of Procr or Medpros! i my case i have other numbers seems like the UID of the calls...

Hello, I am currently have a running ACR12.1 and all the calls are recorded with no issues to /calls. my question is can i setup a standalone storage server and link ACR to it without having the calls stored in the /calls directory ? and if this is applicable please to guide me to do that...

Hello, I am using provision tool to send configurations from one system to another, and i encountered many errors in sending which resulted in a not-completed system configurations. I want to remove the XLN files currently existing on the system and re-send the data using provision tool instead...

Hello All , my customer have SIP devices that register to standalone SES server version 5.2 integrated with CM4.0 , these SIP devices output are analog phones . Issue is that phone calls from analog phones ( connected to SIP devices ) to any other phone ( EX: IP phone ) is not working properly...