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  • Users: SherWat
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  1. SherWat

    Clocking question

    CS1000 7.6 In LD 73 I printed DDB which shows my clocking from TN 0-0-2 and also 16-0-7. The secondary PRI at 16-0-7 is no longer active. Could that cause issue on our primary PRI as far as static calls?
  2. SherWat

    DCH055 every couple of days

    Have a CS1000 at 7.5 with a single PRI (MegaLink here in Ontario). Every couple of days, it seems to go down for a few moments then comes back up. % DCH055 DCH: 14 RLS RED ALRM TIME: 4:17:15 1/08/2024 % DCH054 DCH: 14 EST REMOTE TIME: 4:17:19 1/08/2024 % DTA022 21 % DTA023 21...
  3. SherWat

    Surplus Telephones

    I have just removed 200+ Avaya/Nortel telephone sets - 1120s, 1140s, 1220s and 1230s. They were all working when removed from service last week. Does anyone know a reseller within the Toronto, Ontario Canada area that may be interested? Thanks.
  4. SherWat

    ENTC in LD 80 Results Decipher

    I have a CS1000 at 7.6. Incoming ext to ext calls are ringing in and can be answered but no audio on either the originating ext nor the destination ext. Outgoing calls from the destination have audio. I set up an enhanced trace from extension 2500 (TN 248-0-3-4, IP 10.35.5.149) to extension...
  5. SherWat

    Virtual Office Login / Logout Logs

    CS1000 at 7.6 I am using virtual office for some of my IP phones. Is there somewhere within the CS1000 that will log when a user logs in and when they log out?
  6. SherWat

    CS1000 not supporting SIP REFER

    Transferred calls from SIP Line are disconnecting after 15 seconds and I believe it is because the CS1000 doesn't support SIP REFER. I do not know how to fix this nor where to look. Anyone have a thought?
  7. SherWat

    NTRB21 TMDI Card Questions

    I have some questions about using an NTRB21 TMDI card please. CS1000 at 7.6 In an MG1010 Cabinet 1. Can I use slot 5 for the NTRB21 TMDI card? 2. Would this card allow a TIE connection to an AudioCodes Mediant 1000 gateway? I created a new digital loop in LD 17 as loop 25 DLOP NUM DCH FRM...
  8. SherWat

    D Channel Monitoring outbound calling number has extra digits

    I setup D channel monitoring for outbound calling and the calling number that is being sent as extra digits at the end - the 101359 DCH 14 OMSG SETUP REF 00000001 CH 21 1 TOD 13:12:41 CALLING #:7057257025101359NUM PLAN: NUM UNKNOWN/UNKNOWN (UNKNOWN) CALLED #:7057304744 NUM PLAN...
  9. SherWat

    Outbound calls disconnect after 30 seconds on their own

    CS1000 7.6 Calling to an external number directly from a desk phone works. Calling to an external number from a SIP endpoint disconnects after 30 seconds after called party answers. I set up DCH outbound message capture enl msgo 14 OUTPUT TARGETS: TTY . DCH 14 OMSG SETUP REF 00000007 CH...
  10. SherWat

    Dial out from a PVR? Is it possible?

    CS1000 7.6 We use dial 9 for outside line. Incoming 911 circuits set up on phones as a PVR. Dialing the 10 digit number of the individual 911 circuits rings through. QUESTION: Is it possible to dial out from these lines?
  11. SherWat

    Product used in Policing

    Hello all. Just wondering if anyone is using the E-MetroTel line of products in a Policing environment for their administrative calls. Thanks so much.
  12. SherWat

    OfficeLinx - Failed to validate license online

    Can anyone help me to determine why all of a sudden my Officelinx voice mail server can't verify licenses? My voice mail server is presently down due to this and my attempts to reach my vendor have failed. Attached are the messages I get when I try to connect...
  13. SherWat

    OfficeLinx - Mass Recall Function

    Has anyone successfully set up the Mass Recall function within OfficeLinx? I have followed the instructions outlined in the OL Feature Description Guide and am able to get it to work to a single mobile number, but it won't call out to the other phone numbers listed in the notification tab. I...
  14. SherWat

    Impact of Rebooting Primary Signaling Server

    I have a CS1000 at 7.6 I have digital sets answering 911 calls The administrative side of our organization are all IP sets. I need to reboot our primary signaling server in hopes of fixing a callers list that is not accessible problem. When I select Reboot from the Base Manager UCM (attached)...
  15. SherWat

    Base Manager - Operation blocked by APPSTART subsystem

    CS1000 at 7.6 The callers list has suddenly stopped working for my IP phones. I get Server error, try later. Digital phones callers list is working. I went into the sig server and tried to do a restart for personal directory, BUT am now seeing the attached message when I try to get the status...
  16. SherWat

    OFFICELINK Voice Mail Reports

    I apologize if this is the wrong forum to ask this question in. I figured that CS1000 systems may have the OFFICELINK voice mail system. When I run a voice menu report within Officelink web portal, I can only go back a month. I have checked the log settings and it is set to keep report logs...
  17. SherWat

    QCBIX5A

    OK here is the dumb question of the day. QCBIX5A - enables a 5 to 1 bridge connection. I have a radio connection (A) - want to bridge it to two different logging devices (B & C) I want to use a QCBIX5A - would all three pairs get punched down beside each other on the front or should the A...
  18. SherWat

    Phantom TN and CLID

    CS1000 at 7.6 I have a phantom TN (below) with extension 2646. It calls extension 2928 (TN is below). This works. My issue is when I call from my extension to extension 2646, it sends out the CPND of 2646 and not my name. So ext 2646 is getting a call from herself. I have played around with...
  19. SherWat

    Cloud PBX vs On Premise PBX

    I am reaching out to this community to get a feel for PBX alternatives. We are an emergency service organization. Our 911 answering positions will be using a separate NG911 solution for call answering but we are looking for a replacement for our administrative users. We currently use an on...
  20. SherWat

    Value in PBX cards

    Does anyone know if there is any value in digital line cards, analog line cards, MGC cards? I hate to e-waste them if there is value. https://files.engineering.com/getfile.aspx?folder=efcf77b1-bed6-45b1-886c-6dd65fd4b28e&file=PBX_Cards.jpg

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