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Below are comments from the client Hi there, I can see how to change the greeting but somehow it reverts back to the old greeting after time. This is happening on many of the phones but not all users. There may be a method to delete the old greeting message to make sure it could not pop up...

Hi team, we have a new client on board with Avaya IPO installed by someone else, they are having the below issue, they are running R11. I think it's CPE related at site B, below words from clients • Desk phones can call all other sites with no issues but the Dect phones have issues when ringing...

Hi there, I have an IPO R11 running on embedded The customer wants to run the business song/jingle to play before the greeting kicks in. Has anyone done this before or have an idea. Thanks for your time. Regards

Hi team, I have a site running IPO R9, the client wants to change the holiday greetings and asking if this can be done using the star codes on the extension phones. Is there a way we can listen to the current greeting, record a new and activate the new using the star codes? Do we know if this...

Hi team, I have to move these services from a network PC to cloud offerings, any suggestions or tips would be appreciated Thanks

Hi team, I have a main site A running the IPO50v2, we have another site coming up and needs few desk/DECT phones. Site A and new site B will have a VPN tunnel. The requirements are to have the SIP phones at site B using the tunnel. Can you pls let me know the best steps and the NAT/ports that...

Hi team, I have a site running IPO R10.1, the reception console comes up with the below error, the issue started just recently.

Hi team, I've got a site with IPO running on R10.1 (upgraded recently) and the VM Pro/One X running on R8XX, I've been looking at the ipofficekb but cannot find the steps to upgrade both applications. They both running on windows. I'm thinking R11 for all 3 as I want to use the same Win PC...

Hi team, I have a site running vm pro R10 One of the user's voicemail is playing up, the person records a new personal greeting, it works a few days and reverts to the old original greeting. What could be causing this?

Hi team, which is a better option for the SIP trunks, can we have separate outgoing CID with peering

Hi team I have a scenario where 2 businesses will be using 1 x IPO 500v2 SIP trunk/IPP Ext'n with their own Trunks and DDI's, the incoming should not be a problem, just wanted to know how to route outgoing calls ousing their own DDI's and main trunk numbers. TIA

Hi there Does anyone know any freeware for Outlook for IPO500v2 R11.1 on Wins 10? The client does not want to use the IXW.

Does anyone know what exams were replaced with AIPS? This is to inform you that your credential is scheduled to expire in 180 days: Credential Title: AIPS - Avaya IP Office™ Platform

Hi there, my systems running on IPO R11, and wondering if we can a tapi driver like the old release use to have (click to dial). Other then IX Workplace, do we have any universal/free app or plugin we can use on Win 10. TIA

Hi there, my systems running on IPO R11, and wondering if we can a tapi driver like the old release use to have (click to dial). Other then IX Workplace, do we have any universal/free app or plugin we can use on Win 10. TIA

Hi there, I'm studying for my ACIS/ACSS for IP Office Platforms, just wondering if someone here has some materials on the 77200V and 78200V, tia

Hi there, I have a site running Avaya IPO R8 preferred with voicemail pro and one x running. I have recently upgraded the system to R10 as we needed some add ons. I'm planning to run the system upgrade to R11(licensed). I would like to know if I can run the IPO from R10 to R11, or do I need to...

Hi there, planning to upgrade my IPO to R11.1 from R11.0.4.0.0, just wondering if anyone had any issues? The upgrade wizard seems to have no issues and looks as attached https://files.engineering.com/getfile.aspx?folder=1332ee40-9b3b-4cb0-aab8-b9d494ee9aa8&file=R11.1.JPG

Hi there, I have got J129/J139/J169 phones to configure on an IPO R11, what would be the easiest way to configure and whats the web login for these phones.

Hi there, any advice on below would be great Reason: Abnormal Termination Termination cause: <Out of memory