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  • Users: Deputy86
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  1. Deputy86

    What does registering an account at Avaya Support allow me to do?... and general support questions

    Sorry I'm a noob at this... I see at http://support.avaya.com that I can register an account if I have a "Sold-to #". I don't have that number. I have our system ID from the BCM450. We currently pay AT&T $750/month for a support contract called "PREMIERSERV (SM) VOICE CPE SUPPORT SVC". Under...
  2. Deputy86

    Cannot access BCM450 through EM {resolved} (Java 8u71 strikes again)

    Last week I began getting the following error when attempting to connect to our BCM450 via Business Element Manager: error Exception occurred when trying to connect Detector 'BCMDetector' cannot determine the device type for 192.168.XXX.XXX. I Googled that and found this thread (and this cool...

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