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  • Users: sctel
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  1. sctel

    Partner ACS hung lines

    Hello, An ACS R7 that I installed a year ago in a law office has 4 CO's from Charter. AA picks up after 2nd ring. Every now and then, customer reports all lines lit up and they can't access dial tones until they unplug the lines from the Charter modem and plug them back in. Of course, Charter...
  2. sctel

    Calls On Hold get dropped into Voice MBX

    Here's one that I've never seen before: MICS R6.1 Startalk Voice Mail Unit (don't know SW level) POTS Lines Incoming calls are routed through a simple AA menu. Calls ring at the chosen extension. User answers the call, places caller on hold. Line indicator flashes as it should. After...
  3. sctel

    New Call Pilot

    I'm in the process of programming a new Call Pilot 150 for a customer, to replace their CP100 (not enough mailboxes). I'm doing the programming of the new unit on a MICS s/w 7.1 non-XC here at my office. I'm going to install the new unit onto my customer's MICS, using the same system ports as...
  4. sctel

    MICS 7.1 to 7.1XC upgrade

    Hi there. I attempted a software upgrade in order to add a 2nd fiber card to an MICS. I started at 6.1 non-XC, powered down, put in a R2 NVRAM sleeve and 7.1 non-XC software card. Powered back up; 10 minutes later, 7.1 was in place and all programming retained. Powered down, put in the 7.1XC...

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