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Hi All, Does anyone know if Openstage WL3 Handset is compatible with WL4 Handsets? TIA Best Hertz

Hi all, Is call recording with announcment for outbound calls can work is openscape 4000? Scenario is like, when you dial the trunk access there must be an announcement that "your call is being recorded" or after lifting handsets the announcement will play. Either or I know that OS4000...

Hello Gents, Anyone here experienced this "415 Unsupported Media" error on Osbiz X8? What literally happening is that, when a customer tried to call our SIP Hotline, intermittently they are unable to dial any numbers on the IVRS. Technically a DTMF error. I have already changed the...

Hello Gents, anyone here knows how to identify the Error Messages from the Event logs? Eventlogs like below, Timestamp: 01/05/2021 08:49:31.681677 EventText: 0xff C #20/23 0xff-0xff !illegal taskind in CP-USER: 017bffff4410ffff0a00 Timestamp: 01/05/2021 08:51:07.455443 EventText: 0xff C...

Hello Guys, I have my Openscape Business X8 V2R2. I have successfully registered my ITSP and actually already used the 12 SIP LINES FOR INBOUND AND OUTBOUND. Licenses is Good i can see that 12 is being input. Distribution of bandwidth is checked and good. 1600kbps = 12 lines.. But the problem...

Hello Gents, I hope you guys are all good. MY OS4000 cannot call to a OSBIZ X8 station. But if the call is vice versa(X8 to 4K) call is good and passing thru. The calls are thru IP (ECMAV2). You can check the image below Here's reg format as well ADD-BUEND:507,"OS4000 -> X8 ",60 ,0...

Hello Gents, We update our system to this new release. We have our main system and IPDA. Upon updating the system by swapping the HDD. Main system is okay but the IPDA has some abnormalities from the IP PHONES. All are HFA Phoens but when dialing from the phone. the tones from the keypad sounds...

Hello Gents, I am worrying about the storage of my SD CARD since it is showing that it has reach 80% of its capacity. Since upgrading directly will not take effect. Does upgrading my OSBIZ X8 really needs to do via KNOPPIX? or is there any other way to do it? Best Hertz

Hello Gents, I was simulating the inbound calls from our setup of HP4k (tie trunks) to OSBIZ x8 via QSIG format. Btw, all the extensions from the setup are IP. Here's the scenario of our inbound calls: Dialing the the PILOT NUMBER > AA-XPRESSIONS will answer > We will press "0" or any...

Hello Gents, IS anyone here experienced to link a 4k to OSBIZ x8 via ISDN. Then use the XPR that is currently integrated to 4k? SCENARIO: We are trying to call INBOUND - ISDN NUMBER(DID) coming from 4k configured on the OSBIZ X8 (QSIG). Eventually XPR greeting start to play but the greeting is...

Hello Gents, any thoughts on how to properly established a call for Hp4k V5 going to OSBIZ X8 V2(vice versa)? is it via code? or possibly no code? -additional infos: we've already established the handshake of both ISDNs and both displays ready on each system. Best Hertz

Hello Gents, Happy Holidays! Is it possible to integrate the HIPATH 4000 V5 to a OPENSCAPE XPR V7? Hoping for your answers :) Best Hertz

Hi guys, we have OS4k V7(duplex). The display of my Active dscxl is "A" but my stnadby is currently showing "4". Weird is whenever we try to force shutdown the active. the standby dscxl is accepting it and run the failover switching and becomes Active. Any thoughts why is shows "4" on the...

Hello there, Anyone here who has a related issue on this? Best Hertz

Hello Gents, Just a question about firmwares of a MASTER - SLAVE OSBIZ X8 setup. Can I use a higher version of FIRMWARE for my SLAVE OSBIZ x8? Same version and release. Only the "." differences. Currently using a Osbiz_V1_R3.3.0.552 and planning to upgrade it to R3.4.1566. any thoughts...

Hello, I have this setup on my HP4K V5, night service on my acwin is not routing to its designated extension. Here's my vfgr parameters <dis-vfgr; DIS-VFGR; H500: AMO VFGR STARTED +----------------------------------------------------------------------------+ | ATNDGR: 0...

HI all, Is there way to check the root of sudden restart of a Networked-OSBIZ X8 system? The Setup is a MASTER-SLAVE system. But only the master system experiencing it. We are experiencing this recently on the system. By the time we check we check the event viewer. It always show the "kernel"...

Hi all, Does anyone here already tried to use CP400 deskphone for an agent via OSBIZ MULTIMEDIA CONTACT CENTER? thanks Best Hertz

Hi All, Does anyone here already tried to run a CISCO native sip video phone on a OPENSCAPE BUSINESS System? Target is to run it on a point to point video. thanks Best Hertz

Hi All, Is it possible to activate associated dialing from HFA Phone targeting a SIP local? Because I want to activate TIME REMINDER on a SIP Phone. Is that possible? thanks Best Hertz