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Good afternoon I have a SV9100 and we use the transfer button and a DSS/Onetouch key with additional data of #6* to park calls so the client does not have to choose a zone. This is working fine except from time to time the client will have a caller parked and then park another call and it joins...

SV8300/9300 Good morning Is there a way that I can dial 911 without having to dial a 9 first? if so what command would I look at. Thanks for the help in advance Ak Greatland Just another beautiful day in the land of communications

I have a two 9100's CCIS together. When an extension calls another extension across CCIS when they put the caller on hold it flashes the CAP key then disappears. the caller hears music on hold then disconnect tone and this continues on for a minute. on the 8100 to do this you need *00 ICM key...

Good Afternoon Does anyone remember how to change main greeting on a NEC I-series system Thanks for the help!

Good afternoon Have a 9100 running 1.xx we are trying to upgrade and it will start the upgrade process but then just boots up and is not upgraded. This is the same USB drive we have used on several other upgrades and the files are on the root drive. Any thoughts and as always thanks for the help

I have a 9100 CCIS to a 2000 we can transfer callers form the 9100 to the 2000 no issues but when we try to transfer from the 2000 to the 9100 has soon as you hang up caller is recalled back to the transfering extension. Any ideas what may need to change? Thanks AKGreatland It's just another...

Has any word heard if Avaya is doing away with the Aura messaging and replacing it with a new voicemail product? the Avaya life cycle shows hardware goes end of life in 2017.