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The runs come from a communication room (IDF) via cable tray that is grounded from busbar. Then the runs exit the cable tray supported by J-Hooks into 1" EMT pipe through the wall, 10ft of EMT. The inspector is requiring that we attach a grounding bushing to the 10ft EMT, that must get grounding...

Avaya IP office is still on R8.1, and VMPro. I need help configuring the main hunt group to automatically switch to Night Service or Call Forward at 2AM, and manually put the Hunt Group back in service when the first person arrives at 7AM. Please assist, thank you in advance!

I have a fully deployed IP Office with VM Pro and foresee the 3 digit dialing plan being a problem. How should I plan for this? What obstacles will I face?

Here is what is have going on; its two business entities to one location. I have two phone numbers and one for each entity coming in and separated with the incoming call route to two huntgroup yet they are all routed to the same phones. I was able to tag each number so the phone displays which...

I have a TTU in the am and my ip office does not have the trail license. I will buy one tonight. Please help Mauricio.aguilar@sc-techs.com

When a call is transferred; is there a way to disable the ring for the caller and instead have silence, music, or something else.

I have time profiles programmed for closed hours, phantom user with forwarding number, and the calls are not forwarding. What am I doing wrong? We just had our main number ported over to ATT pri over MPLS. I was working fine on the temp number before the port, but didn't actually go live til the...

call is not going through when calling an extension, please help

I have a phantom ext with unconditional fwding. Time profile created, Yet calls still get through

I have setup network unlock following tech net for deployment with gp and verified client is receiving gp and certificate is issued. Client system event log shows event 24645 with "bootmgr failed to obtain the bitlocker volume master key from the network key protector" and upon startup am still...

Call timer needed on all calls automatically; fea77 activates time on call in progress, what will enable the feature system wide I do not know it all and I make mistakes.

I will be installing my first IP 500, and I need some help on the PRI. It will be a simple set up. One hunt group of 6, and 2 more than do not need to be part of the hunt group. I want to configure all incoming calls to go through the hunt group. I dont know where to configure for the outgoing...