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  1. Kniteschaed

    MICROS 3700: Autosequences And Reports: Printing: An Error Has Occurred

    For whatever reason my autosequence print job decided to stop working over the weekend. From autosequences and reports all I see is: "Sequence # 9000001 Step # 2An Error Has Occurred. Status=" From the 3700d log it appears that it is trying to print to an "invalid printer" - though nothing has...
  2. Kniteschaed

    MICROS 3700 - Credit Cards Failing - No Phone Line - TLS 1.2

    Spent almost 4 hours jumping back and forth between MICROS Support, Upserve, and First Data before obtaining resolution. Problem Could not pre-authorize or close a credit card. Details MICROS Workstation displayed: Sending authorization Waiting for authorization Dialing primary Dialing...
  3. Kniteschaed

    MICROS 3700: Report Or SQL Query To See All *Active* Menu Items In SLU

    Specifically lots of retail menu items have been added but, due to whatever reason, items have not been disabled when a decision was made to no longer carry various item(s). As such - we have tons of items that need to be disabled/removed from multiple SLUs to make it easier for FOH staff...
  4. Kniteschaed

    MICROS 3700: Failed to reconnect to device 1

    Digging through MICROS logs - I've noticed it's filled with the same two strings over and over (roughly every 5-10 seconds a log entry is generated): Process: OCBServer String: CDeviceInterface::DeviceThread() : Attempting to reconnect to device 1 Process: OCBServer String...
  5. Kniteschaed

    MICROS 3700: Windows Integrated Logon

    Hesitant to enable this feature. But we would really like to reap the benefits of LDAP or something similar if MICROS supports it. Last thing I want to do is enable the feature and lock us all out (or something crazy like that). Our MICORS 3700 system is already domain joined. We use domain...
  6. Kniteschaed

    MICROS 3700: VSS Interface

    Goal Recently our surveillance company has been asking for video surveilance integration with our MICROS 3700 system. Research I've seen mention to VSS interfaces Tek-Tips: 1361824 Tek-Tips: 1700947 SIM Companion Guide: Link OpenEye: Link The Brain Dump I realize that it will be up to my...
  7. Kniteschaed

    Micros 3700 - UB-E03 TCP/IP Printer Prints Slowly

    System: Oracle Hospitality Micros RES 3700 Product Version: 5 FOH Terminals: Workstation 4's Problem: New TCP/IP Printers Print Slowly Appears to be localized to the UB-E03 TCP/IP card. New Printer Info Installed 2 UB-E03 TCP/IP cards in TM-T88iii printers. Used an older TM-U220 to set static...

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