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Hi All, we have plan to create 2 voicemail pro server running as primary and secondary, in order when server A down, the system automatic goes to server B. Server A = Primary = 192.168.1.11 Sever B = Secondary = 192.168.2.22 I try to set above as this link...

Hi All, I Have issue about DTMF from mobile phone (celular phone). Any incomming call will be transfer to IVR. press 1 for sales press 2 for technical press 3 for HRD Press 4 for IT Support we try to call IVR from FIX LINE (TELECOM LINE) and press 1, press 2, press 3, press 4 are OK then...

I have a IPO 500v.2 running 9.1. The VM system is not working suddenly. We have VM Pro on a Virtual Mechine box. When I go into services the VM Pro services are started. When I look at System Status > Alarms it gives me an error that all VM channels are in use >999. System Status > Resources...

Hi Anyone, I have plan to Upgrade IPO rel 9.1.800 to rel 11, is it enough space with existing sdcard 4 GB capacity ? because existing IPO rel 9.1.800 use 4 Gb capacity. thanks

Hi All, i Have problem to access voicemail pro module using shortcode. while try to access module using shortcode they said "Please enter your password and hash". here config detail in manager config in voicemail pro i try to dial to *008 , but it say " please enter your password and...

Hi all, I have problem in IP Office 9.1.800.172 with case auto incoming call to trunk. it happen countinuously loop. see video in this link to details https://drive.google.com/open?id=1JbOP6_4icTuoffGlFNqYHJRfKwUN3H1E. When i try to place that line to analog phone, it's normal. but when that...

Hi all Masters, I have plan to record incomming call in any extension using ip office and voicemail pro. example: extension 19 record call, here are config : - Voicemail activated - Voice recording inbound : on details in picture when we call to extension 19, any voice that say "your call are...

Hi All Masters, I can make music on hold run properly in ip office. but now i have plan to make more than 1 music on hold in ip office. can we make it. the scenario like this, in the first holding call will play MOH-1, and second holding call will play MOH-2 and so on. Any help will be...

Hi All Masters, I Have a plan to integrate IP Office with load speaker using analog amplifier to get paging them use extension port. detail scenario like this some online data say: according above data, how PIN OUT interconnection from POTS port with analog AMPLIFIER PORT. there are any...

Hi All Master, I face E1 cut off suddenly when talking, it happen random. When I ask provider they said work fine in their network and system. To test E1 card status I try to make E1/Pri Loopback cable using rj-48C Pin out ( Pin 1 to 4 and pin 2 to 5) in Avaya Ip office 500v2.when it tested...

Hi All Masters, I try to integrate voicemail pro with sql express. database connection successfully, table connection too but not for fields. no fields appear. here the picture and mod files. Database structure: database connection: no fields: ODBC setting: mod file for voicemail call...

Dear All, I have just create Polycom DMA and ip office integration using sip trunk with detail schematic like this image: [link Your file's link is: http://files.engineering.com/getfile.aspx?folder=744dff4f-ae2c-449a-96d8-90020bb4e881&file=Polycom_&_IPO_Integration.jpg]Link[/url] Polycom DMA...

Hi All, I just setup 2 NEC SL1000 pabx using Planet FXO voip gateway in order both pabx can communicate. it's like central office and branch office, with configuration like this: Central Office pabx: Hunting Group extn : 2 member group extn : 120,130,140,150 Analogue extn: 100 Digital extn ...

Hi all, I buy expansion analog trunk and want to connect it to IPO Control unit release 9.1(20) but the expansion not seen by IPO on manager and system status. 1 turn on expansion first with 5 minutes after that turn on IPO control Unit. when i see the message by DTE and system status on...

How to close conference room. the scenario, I invite some extention to join the conference. and now I want to close the conference room, not only me leave the room but all partys must leave it. Thanks for suggestion.

Hi all, Please give me suggestion to do upgrade proccess from IP Office V2 version 6.018 to 9.1. what license needs to add to run on version 9.1 Thanks for advice.

Hi All, I Have a plan to make pre announcer voice before anyone speak to special extention. the plan like the images here the main goal is, if someone want to make an announce, they must call extn 3330 or 3331. but we want before announcer speak, he must play "pre announcer music" before...

Hi All, I have problem when i try to connect expansion trunk port 13 to telco line. it's connected and clearing automatically. connected and clearing process was loop countinues no stop. see this link video for details: Link Link we have already try to change the other telco line but same...

Hi All, Can we do call recording on ip office with minimum system requirement. the system have voicemail pro and essensial edition license. user A call to User B. and B want to record the call. how build the system. Thanks

How to change backlight off timer on IPO rel 9.1 because when I delete ## mark on backlight off and set 2 (as 2 minutes) on 46xxSetting.txt and upload it primary folder on embedded file management and try to reboot ip phone, it does not work.