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  • Users: dwwillia
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  1. dwwillia

    Micros RES 3700 Workstation 5 BIOS

    Would anyone be willing to share a copy of the latest workstation 5 BIOS? (Or latest version you have)
  2. dwwillia

    Res 5.4 Reports load Blank White page

    This happens to only one of our sites. Windows 8.1 running Res 3700 5.4 MR4. Running any report results in a blank white page instead of the report. IIS and Res has been reinstalled at this site and it has not fixed the issue. Any ideas?
  3. dwwillia

    Micros Res 3700 5.4 EM packet error

    Anyone have any ideas on how to troubleshoot the following error we get when trying to receive an EM packet to a local store? Any help would be appreciated :)
  4. dwwillia

    Micros Res3700 4.9

    Hello We wanted to modify some tracking groups so we did the following: opened dbisql and ran update micros.trk_grp_def set ob_grp_in_use = 'f' I then went into POS configurator - Reporting Tab - Tracking Groups I copied the last tracking group I used, changed the name and added a couple...
  5. dwwillia

    3700 RES 5.4 Install - Converting Res 5.2 database error

    Hello I have a fresh RES 5.4 install. When I attempt to upgrade the database of a 5.2 (Sybase 11) store I get an error message File not found. This happens during the RES 5.4 install or if I do DM -u "C:\path". Some notes: - I have full administrator access to the machine - This is on a...
  6. dwwillia

    kdscontroller.exe process using excessive memory

    Hello We have a Micros Res 3700 (Version 5.2) site that has an issue with excessive memory usage by the KDScontroller.exe process. Normally we see 60-150 Meg's of memory usage with this service but at this one site we are seeing 1.5 gigs. Restarting the kdscontroller service causes high CPU...

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