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  • Users: ths0210
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  1. ths0210

    SV8100 Extension to Remote Site Inquiry

    Hi All, I'm looking for feedback, suggestions, etc. We have a site with a SV8100 system but due to issues with the HVAC system, users in the front office were relocated to a different site until site repairs are made, (estimated time is atleast another 2+ years until they can move back)...
  2. ths0210

    Cisco 4G LTE Router - WiFi Issues

    We have over 50+ Cisco C819GW-LTE-MNA-AK9 routers that use the Verizon network to supply internet access to highway maintenance sheds spread across our state. We are seeing issues with the WiFi network. If a user tries to connect their laptop to the wireless network, the network speeds they...
  3. ths0210

    Picking Up Line Drops Call - SV9100

    I have a user at a remote site that when you call him, you don't hear a ring tone, you sit in silence. The user sees the call come in on his side but when he picks up, it drops the call on both sides. -Tom
  4. ths0210

    Night Service Destination - SV9100

    Our remote site will be using a different answering service soon.. We see the settings for the Service Modes for Night Service, but where would we find the number calls are going to in order to redirect them somewhere else? Thanks, -Tom
  5. ths0210

    DID Number Question - SV8300

    -Remote office has DT700 phones -Main Site running SV8300 System The phone company ported over the main number for the remote site to our DID pool at the primary site. We were hoping to quickly set up the forward to the extension at the remote site. The DID number is not showing up in command...
  6. ths0210

    Domain Environment Ready?

    In your opinion, when do you feel Windows 10 is ready for an enterprise domain environment? We have 2 test PCs on the domain and everything seems good so far, but I'm curious what everyone thinks about deploying Windows 10 to client Windows 7 PCs. Is Windows 10 at that point yet? Thanks, -Tom
  7. ths0210

    DT700 2 Button/No LCD Ringtone Question

    How do you change the Ringtone on a DT700 2-button/No LCD Screen phone? Some documentation I saw mentioned calling an extension but I'm not sure what that is set to. Thanks, -Tom
  8. ths0210

    SV8300 DID Number Forward

    Where in the SV8300 is the setup for the DID numbers forwarding to extension? Example: XXX-XXX-XXXX to extension XXXX Thanks.
  9. ths0210

    SV8300 Recommend Voicemail Setup for a ACD/UCD Group

    I'm trying to determine the best way to handle this situation: 1)If you want to talk to a phone nurse about a prescription or a form or whatever, call main hospital # and option 6 for nurse in auto-attendant. 2)Sub menu for Nurses: Option 1 for Forms Option 2 for Prescriptions Stay on line to...
  10. ths0210

    SV8300 Licensing Question

    From running command F88>001 (see attached) I'm confused with the difference between VoIP Channels and IP Ports. I have a few more IP Ports but I'm assuming those aren't the ones I need to program new DT700 series phones that were purchased...
  11. ths0210

    UM8000 Adding Station Issue

    When I add extension 3100 for Voicemail under Subscribers->Subscribers->Profile, it tells me: "DUPLICATE Extension, Personal ID or System ID: 93100" Which would make you think that it was already in the system, but when you search for the extension, it doesn't appear in the list. I have...
  12. ths0210

    DT700-6E Login Password

    My DT700-6E is asking for a password to connect to the network. The Restriction Class Setting 480 is set to 7: Automatic Login and I verified that the extension is using the default class 15. Is there somewhere else I'm missing? Thanks.
  13. ths0210

    Additional Stations for SV8300

    Do we need to have a NEC technician program phones or is it possible to do them ourselves? Basically, we found DT700 series phones cheaper with an authorized reseller versus our normal, local NEC seller. Looking to save money in hardware and service calls. If we don't need to have them come in...
  14. ths0210

    DT700 Pickup Other Station Question

    I have a NEC DT700 phone that has multiple extensions tied to it. What is the feature or command that if any one of those stations are ringing, that you can lift the handset and be connected to any ringing line? (Similar to if the primary line is ringing, you don't need to choose the line to...
  15. ths0210

    SV8300 Add New Station/OPX Question

    Hey Guys, I have a SV8300 PBX. I have a phone that was no longer needed and I want to change the extension (station) to something else to fit into our numbering scheme. We had a SV8100 connected to our SV8300 from remote site that is now decommissioned so the 8300 is alone. When I try to assign...

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